AVOID GREEN MOTION AT ALL COSTS THEY ARE A SCAM

Green Motion - Gatwick Airport
★★★☆☆
3.3
61.0% of users recommend this
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Cristina_planB's review of Green Motion - Gatwick Airport

“AVOID GREEN MOTION AT ALL COSTS THEY ARE A SCAM”

★☆☆☆☆

written by Cristina_planB on 31/08/2021

AVOID GREEN MOTION AT ALL COSTS 
Read past google reviews and the Newspaper article in the Guardian to avoid getting embroiled with company: 
We decided to rent a car with Green Motion on August 6th because they offered the cheapest rate we could find. At first we were happy as the customer service seemed very friendly. Little did we know that their friendly service was a pure distraction method and smoke screen.
Firstly they took a £1500 security deposit which is EXCESSIVELY large.
Then they made us sign the release form declaring that the car was in perfect condition BEFORE showing us the actual car. This was our mistake. They prey on people's trust and good faith knowing that the customer is likely to overlook tiny, nearly imperceptible damages on the alloy of the wheels.
After we signed all their forms at the counter, they DID NOT show us to the car and do a walk around.
When we returned the car, a young guy from reception walked with us to the car whilst an older guy who we hadn't seen until then did a check around the car. The older guy immediately swooped in and found 2 tiny scratches on the alloy of the wheels, barely longer than 5mm. We were very surprised and taken aback because we knew we hadn't caused they damage.
The older guy who found the damage tried to bully us into signing the form agreeing to the damage. We declined to sign.
Once we got back to the counter I started reading dozens of online reviews from customers who've had the same experience as us. That's also when we found the article written in the guardian about their methods.

Other things that are sketchy about them:
-We got a parking ticket and they charged us a £68 admin fee for doing absolutely nothing. We had to make sure to pay for the fine ourselves.
-The manager refused to speak to us personally.

AVOID AT ALL COSTS. I hope someone finds a way to shut these people down.

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