Don’t use these guys… They will use your credit card

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Record Go - www.recordrentacar.com
★☆☆☆☆
1.3
10.0% of users recommend this

tsingleton_99's review of Record Go - www.recordrentacar.com

“Don’t use these guys… They will use your credit card ”

★☆☆☆☆

written by tsingleton_99 on 16/12/2022

Previously I recommended RecordGo and had trusted experiences and ignored all the bad reviews. There are many.
But now I have been shammed like so many others. Hired a car from Alicante for a week. As my flight was before 8m I had to return the car to an unattended desk, dropping the keys. I hardly drove the car much and certainly was not aware of any damage I caused. There was extensive damage on several panels. RecordGo did refund the petrol fees they were holding.
Of course, after I was out of the country and well gone, they claimed to identify a small scratch under the bumper near the wheel arch and claimed I caused this. This would not be visible from the standing position. They sent photos of the scratch but despite many requests they DID NOT send a photo showing the scratch was actually on the car I hired. It was just a photo of a panel on a similar car of the same colour. Will not provide evidence or enter into a discussion even though the car needs extensive bodywork repairs already.
This industry has a practice of sending cars out with known damage that is not reported to the hirer. Then claiming damage is new. See all the other reviews.
This company has not morals, rewards staff for upselling and will try to sham anyone that does not take their insurance cover.
Do yourself a favour. Go elsewhere

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