written by 373Fanning on 25/01/2017
As I covered my excess by an insurance with an agency, Delpaso wanted to block 1500 EUR (!!!) on my credit card which was over the credit card's limit. To block on two cards was not permitted. I had to cancel my insurance with the agency and take the much more expensive insurance with Delpaso.
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Smallcarku's Comment
Written on: 30/03/2017
If you look at the logic you can see what is wrong :
Rent a small Del; Paso Car for two weeks, 2*14 28 Euro
The fuel sham on arrival at the service desk 90 Euro
Allow say bringing the tank back 1./ full -25 Euro
Net Cost of car for two weeks without CDW 93 Euro about 6.70 euro a day.
No company can make money renting at this price !!
Car Damage Waiver insurance 19 euro per day = 266 Euro . The real cost of the insurance is probably 42 Euro, giving Del Paso a Contribution of 224 Euro.
That's where the profit is. If you refuse the CDW from the company and use your own insurance , the only way Del Pao can recover any profit is by claiming you damaged the car. You will see a lot of irate customers on the Web complaining about sharp practice. I could go on ad nauseum.
So many Spanish car rental companies are "loss leading" at 2 Euro a day rental on line with the expectation of ripping you off at the service desk when you are tired and short of time. If you look at the economics of a small car, the rental company requires North of 20 euro per day to break even. Why then are they all in a mad rush advertising at 2 Euro [per day ?? I would guess the low rate online catches the customer but should it be allowed? This pricing model promotes disreputable and illegal practices and spurious claims against insurance companies and of course with the preauthorised 1200 Euro block the Company has an "open sesame" to charge you for a scratch you did not do..