Appalling service

Go Rentals New Zealand - www.gorentals.co.nz
★★★★☆
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Muellerhz362's review of Go Rentals New Zealand - www.gorentals.co.nz

“Appalling service”

★☆☆☆☆

written by Muellerhz362 on 08/12/2020

Absolutely poor customer service at the Auckland City branch and reservation staff member Shy who gave us a quote and then charged us 6x the quote he/she gave us originally. Shy said she/he had quoted us the incorrect price...so that’s our fault how? Mediocre and gives the impression that he/she (Shy) is out of their depth and has zero courtesy or customer service skills or empathy to kindly help others.

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