Terrible van, too many faults

2.7 / 5
44% of users recommend this
  • Value For Money

NathalieMcCall's review of TravelWheels www.travelwheels.com.au


“Terrible van, too many faults”

Written on: 31/08/2014 by NathalieMcCall (1 review written)

A terrible experience with this company, the van we were allocated was dirty, the plates could not be used before being washed as they were greasy and the pot had no lid. The sleeping bags were not clean and we didn't use them, no water in the window washer bottle, no gas in the gas bottle and only half a tank of fuel when we picked up the van. Hot air leaked into the cabin from under the passenger seat. Everything about this van was second rate, just terrible. Would not recommend this company at all. The van had nearly 300,000k on the clock and they wanted a bond of $2000 which then took nearly two weeks to refund onto our credit card. Should have read reviews before going with this company, perhaps a newer van may have been better but you don't get to choose which van you get. Will not hire a van from them again and I am fairly sure they will delete this post like they did the one I posted perviously.

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