written by Nena12 on 24/02/2022
Very sketchy, e-mail confirmation doesn’t even have a location or pick up. And they are asking a review before services are provide for free cancelation shouldn’t be the other way around. This was about $25. Dls cheaper the other websites but at this point it is making me regret my decision of going cheap. Not always the best. Disappointed of my self for not doing more research before hand.
written by 161McCaffrey on 02/01/2022
We recently rented with Wisecars for an impending vacation. All in all, their pricing was roughly 15% lower than the big companies, so we opted to take a chance on a new company we'd never heard of. Our trip doesn't happen for another two months, so I can't review the entire process; however, they grant free cancellation with a review, so I'm opting to write early in case I need to cancel. Their emails so far have been prompt and courteous, though not overly informative. I believe we'll be getting a car from one of the major vendors, but would love to know in advance who it will be. I'm optimistic that it will be successful, but can't recommend them as I haven't yet had my positive experience.
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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As rated by our community of reviewers
Wisecarsllc's Response to Nena12's Review
Written on: 25/02/2022
Hello!
Thank you for booking with us! The voucher with the pick-up details, supplier contacts and other details will be sent to you 48 hours before the pick-up time. As Wisecars' is a car rental broker our main service is our online booking platform- that's why we ask for reviews after booking. If you still feel hesitant please call our customer support- they will assist you with any questions you might have.
Regards,
Rachel from Wisecars