VIP Cars Reviews - www.vipcars.com

★★★★☆
4.1 / 5
86% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
VIP Cars - www.vipcars.com - Ask a question now

Media Gallery for VIP Cars - www.vipcars.com

VIP Cars - www.vipcars.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“carwiz I do not honor the price”

Written on: 08/04/2021 by Keylamar (1 review written)

We traveled this past weekend April 2, Friday to Saturday. I did the Car reservation since Feb 27 with carwiz using vipcars page and they sent me a confirmation. When we got to pick up the car they notified me that my reservation had been canceled, I showed confirmation that I had not been canceled, they did not honor the price or a credit and I ended up paying double from $ 204 to $ 409 more they had already charged me $ 26 of the car and $ 36 the day I made the reservation, that is, the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very helpful team”

Written on: 24/03/2021 by jgMunro378 (1 review written)

Trying to book holidays from UK and despite the Covid Pandemic the team at VIP Cars have been really helpful and understood our needs. Will surely use them again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent”

Written on: 22/03/2021 by Charuchandel (1 review written)

Excellent service. Great experience. The customer service is very good, cooperative and helpful … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Driver is amazing. Thanks.”

Written on: 21/03/2021 by Vargasdb255 (1 review written)

The driver is very good, have problems with booking and he fix in 2 minute. Thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DO NOT TRUST THEM”

Written on: 17/03/2021 by SteveBrazil (1 review written)

I rented a car at the Cancun airport, and when I got to the Thrifty/Hertz rental zone, I was told that there was no agreement with US credit card companies concerning insurance, and I was forced to buy insurance before they would let me take the car. So don't trust what the VIPcars website says you will owe when you pick up your car. Also, while waiting at Thrifty/Hertz for my car to be delivered to me, I was taken to an person who gave me a high-pressure time-share sales pitch, and they… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Best Rates possible and helpful staff”

Written on: 16/03/2021 by hammadm (1 review written)

The staff working for VIP Cars is very professional and listen to you thoroughly. They are always available to help and give you all possible option with best rates. You cant go wrong with them. Best Car Rental website I would recommend to everyone. Thanks to the staff member who helped me with booking amendment without any extra charge… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great car rental agent”

Written on: 08/03/2021 by BBTh (1 review written)

I rented cars via vipcars.com many times, they never disappoint me. No extra charges and very easy to locate the lowest rental rate… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“I highly recommend to a friend to get assisted”

Written on: 07/03/2021

The person I dealt with was reliable and attentive to me and my husband. He knew how crucial it was for me to obtain a rental and he assisted us and responded to all our questions/concerns. He was very professional when I called and emailed the company. Thank you for you ongoing patience and your prompt response. God bless YOU and stay safe!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Would Not Reccommend ”

Written on: 28/02/2021 by KianKeating131 (1 review written)

Very unhelpful staff, went through a lot of stress with this company and lost out on money. Booked with RentalCars.com in the end and they could not have been more helpful… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fast, Reliable, worthy of praise”

Written on: 10/02/2021 by Francalacci (1 review written)

Fantastic, I received a phone call during my research to ren a car. Everything was ok and the price was absolutely good. I definitively recommend VIP Cars… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“You will get a quote, and their website will say "no...”

Written on: 29/12/2020 by AQDriver (1 review written)

You will get a quote, and their website will say "no hidden fees." Then you get to the rental agency and say "I don't want insurance," and then you are EXPECTED to pay whatever the agency wants you to pay. The people there did not speak English but I said multiple times, I DONT WANT INSURANCE. So you pay for a car "with no hidden fees" online, then go to pick up the car, but basically you are paying to look at the car because you cannot drive away without paying some additional hidden fee that… Read Full Review

Aqdriver's Response to AQDriver's Review

Written on: 05/01/2021

This company offered me a credit. I accepted. Then they included (afterwards) I need to take down my negative review. Be transparent with your customers from the start.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great prices and awesome support”

Written on: 23/12/2020 by Sahilthakur0301 (1 review written)

I liked the complete end to end support provided . Right from the time you search till the time you actually buy. Simple, transparent and easy experience. Also the prices you get from them are also very competitive… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great place when you need a car rental”

Written on: 16/11/2020 by XzavierMacKay184 (1 review written)

Very good place when you need to rent a car. Quick procedure and very professional and friendly service. Price was right so good was rented car. Car delivered in no time and returned same way as well. Thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good value”

Written on: 31/10/2020 by JMFMWD (1 review written)

Hassle free easy booking system, really cheap cars, no issues from start to finish; would highly recommend… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Excellent ”

Written on: 21/10/2020 by Oumar (1 review written)

Very good support, booking process quick and efficient. Rental price and insurance lower compare to others company… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“great service”

Written on: 20/10/2020 by ppnavy (1 review written)

Great service! Well done! Solve my problem on a great speed!… Read Full Review

Oumar's Response to ppnavy's Review

Written on: 21/10/2020

Really good support and assistance! Booking process quick and efficient!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Value for money”

Written on: 18/10/2020 by wtHoughton220 (1 review written)

Booking process was quick and easy online and there was an online chat service available for any questions that arose. Great value for money insurance compared to the big car hire companies too! I have already recommended this service to a friend and will continue to recommend in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Value for money”

Written on: 18/10/2020 by wtHoughton220 (1 review written)

Booking process was quick and easy online and there was an online chat service available for any questions that arose. Great value for money insurance compared to the big car hire companies too! I have already recommended this service to a friend and will continue to recommend in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst experience ever”

Written on: 22/09/2020 by Simnat69 (1 review written)

We arrived in Rome for our holiday as a family of 5, we were looking forward to our holiday. We had a 5 hour drive up to Lake Garda so we were keen to get going. When we arrived the company VIPcars provided @MAGGIORE (rental company) did not have the car we booked. We waited over 2 hours for the car to arrive before we could get going! They promised us a free tank of petrol as compensation, but when we returned the car they charged us for the petrol and the penalty charge for bringing it… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great experience and super cheap! ”

Written on: 19/09/2020 by kvMiles95 (1 review written)

This seemed like a deal that was too good to be true compared to all the other prices quotes I received from other companies. I was expecting something to go wrong or I would have to pay some hidden fees, but that was not the case. The price was excellent and the ease of getting my car from the contracted company was amazing. I will definitely be using you again!… Read Full Review

Report this review
Was this review helpful? 0 0
overview