VIP Cars Reviews - www.vipcars.com

★★★★☆
4.1 / 5
88% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Cancelled my reservation one day before car.Terrible...”

Written on: 02/08/2018 by ozgeuncu (1 review written)

Cancelled my reservation one day before my trip through email. No explanation on why the reservation cancelled. I called to check alternatives. They said they will check and get back to me. No one called me back… Read Full Review

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★★★★★

“Good service, the person I dealt with was very...”

Written on: 12/06/2018 by 252Mitchell (1 review written)

Good service, the person I dealt with was very helpful through the whole process… Read Full Review

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★☆☆☆☆

“Wouldn't recommend”

Written on: 22/05/2018

Renter didn't accept my card even though VIPCars did. Overall disappointing for the whole vacation… Read Full Review

Mike.mike.mike's Comment

Written on: 28/05/2018

EDIT: I made this review and would like to add following edit and add up to 2 stars - while I still ended up without a rental car for my trip, VIPCars refunded my reservation fee. To clarify, VIPCars accepted debit card for reservation, however, rental company accepts only credit cards, in my opinion, this should have been caught in the beginning, hence the review.

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★★★★★

“Great car rental”

Written on: 12/05/2018 by TySchneider (1 review written)

VIP Cars provided a great booking service and friendly online chat help. I was able to change the booking through the online chat without any hassles. So far the experience has been excellent… Read Full Review

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★★★★★

“Great Service”

Written on: 28/04/2018

Everything is okay.Rented car in Itlay. Very good service. ”… Read Full Review

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★★★★★

“Very good location ”

Written on: 22/04/2018 by yaqoub5 (1 review written)

It's a great location for renting vehicles and I rented them briefly and supports them in all honesty and trust… Read Full Review

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★★☆☆☆

“No responsible for any mistake”

Written on: 20/04/2018 by coWood385 (1 review written)

I book a car online and there is no surcharge for drop off service during my booking process. I choose a car from "Thai rent a car" instead of other company else because there is no surcharge for returning the car at the different destination. There was a clearly document shown to pay only 1400 Baht approximately at the arrival counter without any extra charge. But when I picked up the car, there was an drop off charge 2100 Baht higher than the rental charged !!! I tried to explained to… Read Full Review

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★☆☆☆☆

“No car and no show!”

Written on: 11/04/2018 by Yayaling (1 review written)

I booked online, but when got to miami could nit find the supplier or reach vip cars by phone by msg or anything else. Still waiting for my money back… Read Full Review

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★★★★★

“best offers always”

Written on: 07/04/2018 by ElliottBowers (1 review written)

easy processing your request and find what you want easly. good follow up by customer services. the services great and the car you will receive. is in very good condition. you will be supported if you faced any difficulty starting from the selection process until you return your car. payment process is good where you can pay the intial part of the money as prepayment then the rest you ca pay to the car rental co. easy processing your request and find what you want easly. good follow up by… Read Full Review

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★☆☆☆☆

“Cheated out of $1,414”

Written on: 04/04/2018 by RoryFinn333 (1 review written)

Reserved car for 51 days for $1,414 and when arriving at car rental agency, they attempted to over double the cost to over $3,000. Therefore, I only kept car for 4 days. They refuse refund as they say I modified my reservation.  I do not recommend anyone ever use this company… Read Full Review

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★★★★★

“Great Service”

Written on: 02/04/2018

Excellent service and prices. Customer service is great, amd managing the booking is simple… Read Full Review

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★★★★★

“Trusted reliable company ”

Written on: 31/03/2018 by 314Parker (1 review written)

Caring of customer, helpful you won't be sorry when deal with them… Read Full Review

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★★★★★

“Thank you so much for your help! ”

Written on: 09/03/2018 by EzraRobles (1 review written)

I asked for help to consult about the reservation for summer and they have answered all the questions perfectly. Thank you so much for everything!… Read Full Review

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★★★★★

“A car for summer holidays in Croatia”

Written on: 08/03/2018 by Calvinm367 (1 review written)

Just ordered car for our summer holidays in Croatia. Online support was helpful to choose a right car for 2 adults and 2 kids. Good price and great support from Mathew :)… Read Full Review

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★★★★☆

“Satisfied ”

Written on: 07/03/2018 by Rowano487 (1 review written)

Everything was good. I am going to suggest your site to a friend… Read Full Review

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★★★★☆

“Efficient staff - Quick and Easy ”

Written on: 03/03/2018 by Reynoldsgb76 (1 review written)

So easy to get stuff done with the chat lady. Thank you to the person I dealt with for your quick respond which I have my booking done within minutes. Would not hesitate to book car from VIP cars again… Read Full Review

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★★★★★

“Easy transaction”

Written on: 02/03/2018 by Fosterhw25 (1 review written)

Website is clear and the'chat now'feature was very helpful. All questions answered clearly and quickly… Read Full Review

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★★★★★

“Great experience”

Written on: 20/02/2018 by Andrea2018 (1 review written)

Great experience! Renting process was smooth - staff very friendly. This was our first time renting a car in Thailand and we would do it again. Also very good price. Pickup/Bring back at the airport is open 24/7 … Read Full Review

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★★★★★

“very easy and convinient”

Written on: 16/02/2018 by jjtena (1 review written)

everything was easy, even to change my booking dates. People are very kind, the only problem is that you have to speak english… Read Full Review

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★★★★★

“My autorenting.”

Written on: 12/02/2018 by Kasaberg (1 review written)

Thanks for the exellent service. It was rather predictable and fast… Read Full Review

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