Vehicle Rent Reviews - www.vehicle-rent.com

★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“Like other reviews they charge you extra on arrival....”

Written on: 23/05/2020 by scotte2 (1 review written)

Like other reviews they charge you extra on arrival. For us, nearly double the online booking. Over Christmas period there was a lack of other options. Would avoid at all cost… Read Full Review

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★☆☆☆☆

“Hidden Local Charges”

Written on: 12/02/2020 by AlessandroSerrano (1 review written)

We took a weeks car rental and agreed the contract sent through by this company. This contract included a full to full policy and no extra local charges when collecting the vehicle. When we collected the vehicle (from Firefly) we were forced to pay an extra £28 or decline the car rental. We were told by Firefly to take this up with Car Target Group/Vehicle Rent.com as the error was on their part. After multiple emails to Car Target Group/Vehicle Rent.com, across many months (Sept - Feb), they… Read Full Review

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★☆☆☆☆

“We were forced into paying for full excess reduction....”

Written on: 23/01/2020 by scotte-review (1 review written)

We were forced into paying for full excess reduction. The associates would not give us the car without it despite that our booking confirmation was with 250£ excess. The booking therefore cost far more than the booking confirmation stated… Read Full Review

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★☆☆☆☆

“"Small-size" SUV given instead of "Full-size" SUV”

Written on: 14/01/2020 by 318York (1 review written)

I have rented a Nissan Patrol from Enterprise through this broker. Checked through email with them to see what other car is considered “similar” to this one as I understand that a rental company can’t always provide the specific car booked, but a similar one. When I arrived at the destination, I have been told that the car booked is not available and was never available. Surprisingly, there were other customers that booked the Nissan Patrol because it was in Vehicle Rent’s offer… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 16/12/2019 by garthibbetson (1 review written)

Avoid this company, their super excess insurance . They dont respont to emails. They dont refund payments. They say they habe no bookings with them. AVOID... … Read Full Review

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★☆☆☆☆

“BEWARE”

Written on: 07/12/2019 by Whizzy2004 (1 review written)

In June I rented a car for a week in Croatia with full excess cover through Vehicle-rent.com aka Car Target Group d.o.o Travel agency in Ljubljana. Unfortunately, I had a small accident and they kept my deposit of Eur 750 and told me that I should be able to claim it back in UK. I submitted all the paperwork and I have received the claim approval email in July. I have waited 120 days and after not having any further communication from the claims team I have emailed them asking about progress… Read Full Review

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★☆☆☆☆

“AWFUL SERVICE”

Written on: 19/11/2019 by Harold350 (1 review written)

If you have a crush or even a minimal scratch you will see what they offer. This is: terrible sercive, and a ilimited number of calls and emails. With luck you will get sorted in 5 months… Read Full Review

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★☆☆☆☆

“They are cheaters”

Written on: 14/11/2019 by gabrielmagen (1 review written)

Sorry to spoil, but they are terrible. I purchased a full insurance, due to a scratch I had to pay 150 euro that more then 3 months of claim, I didn't get them back. Later on I read that this happen to a lot of other people… Read Full Review

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★★★★★

“Easy Rent...”

Written on: 13/11/2019 by Jimbob3261 (1 review written)

Good prompt service AWAY from airport as per most other firms but also uses a separate ‘shuttle’. Prompt and clear guidance with no ‘hard sell’ for options and additions. Several cars seem to be returned damaged but my vehicle was in great conditions with tolerance for reasonable wear and tear. Nice to have car mats too! Professional service. Witnessed plenty of ‘noise’ from customers who clearly hadn’t read the terms regarding insurance etc. But staff eked to cope… Read Full Review

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★★★★★

“Great service”

Written on: 13/11/2019 by Taylor500 (1 review written)

A lovely smooth service and great little car. We would definitely recommend carwiz and vehicle rent… Read Full Review

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★★★☆☆

“Slow collections and tedious signup”

Written on: 13/11/2019 by Myerskx351 (1 review written)

Could be a good rental company just need to streamline the sign up process… Read Full Review

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★★★★★

“Great price great cars excellent service ”

Written on: 10/11/2019 by 142Schultz (1 review written)

Booking process was easy cars were of a very good standard and the price was excellent will be using them again… Read Full Review

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★★★★★

“A pleasant way to start a holiday”

Written on: 10/11/2019

Despite the confusion over the pick up point - ours was actually outside past the short stay car park - we were not collected inside the arrival area as per our booking information, we thought that the whole process was fine. A nice clear website, clear pricing and good communication (apart from above) Actually being collected at the airport and taken to our car pick up point just outside Inverness was ideal - as it cut a few miles off our journey and the country roads may have been difficult… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 06/11/2019 by MrsWarren123 (1 review written)

Used Vehicle Rent a few times now, not only are they prices very well, the service and support has always been excellent… Read Full Review

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★★★★★

“First rate renter of hire cars”

Written on: 06/11/2019 by Shrappers (1 review written)

This is the second year that I have used this company for my hire car from Athens airport and will most probably be the one for next year too. Even the details of how to find their shuttle bus after leaving the terminal on arrival have been improved and now leaves no doubt as to where they are to be found. The car was faultless and performed without missing a beast for the whole trip. The only thing that I noticed was that one of the headlamps had failed but this can happen at any time and as I… Read Full Review

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★★★★★

“Friendly, honest, helpful! Our best car rental experience.”

Written on: 23/10/2019 by SabinaSpink (1 review written)

We have rented cars in many countries around the world for many years. This is the second time with Flizzr and both times have been hassle free. Good vehicles... the vehicles we actually booked (some companies have tried to fob us off with different vehicles!). In Ljubljana the hire company was easy to find and the service was fantastic. The representative who we dealt with was very friendly, helpful and honest regarding our insurance (we pre-purchased comprehensive from another company)… Read Full Review

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★★★★★

“Excellent car rental service, would use again. ”

Written on: 23/10/2019 by 291Donovan (1 review written)

Collection by minibus from the airport went smoothly, three minute drive to the office, easy process to check my driver's licence, pay the balance of the hire charge, walk round the car agreed existing damage (minor scratches). Full petrol tank. Return was very easy, there is a petrol station just round the corner to refill the tank. Very smooth throughout. I would use the same again… Read Full Review

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★★★★★

“Good price, straightforward process”

Written on: 17/10/2019

Easy to book, got what I expected though, perhaps unusually, i didn’t want the upgrade to a larger car but had no choice. Pointed out that fuel was less than the level on the paperwork and the agent immediately changed it. Pick up and drop off were straightforward and pretty quick. Overall a good experience… Read Full Review

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★☆☆☆☆

“Do not take out any insurance with them”

Written on: 10/10/2019 by jaes112 (1 review written)

When I hired a car with vehiclerent I took out their relax insurance package in case any damaged was charged to me. The rental booking and collection process was fine. When I returned my vehicle I was charged for the damage by the car company, however I claimed on the insurance as I was covered. My claim was approved and I was told it could take 90 days to get the money back (which is an unnecessary amount of time to begin with). 90 days has passed and I am no nearer to getting the refund… Read Full Review

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★★★★★

“got the chance to drive a new kia niro hybrid.”

Written on: 25/09/2019 by Meredithkd410 (1 review written)

Driving a hybrid for first time was a great opportunity.The check in process was quick and efficient as I was a returning customers despite Venice being busy.Staff member on duty was friendly and helpful… Read Full Review

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