Travelrent -Great service & value

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Travelrent
★★★☆☆
2.8
53.0% of users recommend this
  • Customer Service

  • Value For Money

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Guest's review of Travelrent

“Travelrent -Great service and value”

★★★★★

written by on 21/06/2017

We have used TR since about 2002 when we first visited the algarve. Since that time apart from 2 occasions due to price we used another company. We have personally used them more than 100 times. Our family use them and we recommend them to our rental guests. We believe they are upfront with charges. You don't pay for a transponder. You can choose if you want to use the tolls. You pay upfront €20 cash. If you do not use ANY tolls that is handed back on return. If you use one exit you do not get any of the €20 back. The other charge due to airport fees is €15 for 7+ days hire. Less hire (1-6 days) it's €10. Return car with same amount of fuel. We have had some very new cars and others older. The worst thing was the radio kept changing station, but we didn't know why. Not noticed anything seriously wrong. We book direct. The collection and drop back is outside the terminal. You head for P4 car park to collect - far left side carpark after exiting arrivals. There are a number of different hire companies all in the portacabin. TR are far right end at the entry doors. Once paperwork is done they have someone bring the car - parking about 6 meters behind portacabin. If you are not provided keys immediately make sure you wait on the terrace bit immediately in front of the desk of the portabpcabin. This is due to the parking policy that they only really have time to pass over the car. I'm guessing 10 minutes before they are charged. Shouldn't take more than 5-10 minutes tops. If you feel there is damage not on the sheet just mention it back in the cabin. We find anything minor they may not put on it, but better safe than sorry. Never had a damage issue problem. Return to P1 which is opposite arrivals so opposite side of the P4 car park. Press verde button, take ticket and they are waiting closest to the barrier that you just drove passed, so you need to turn the car very sharpe left through the barrier.

  • May 2017

    Date of hire (month/year)

  • Faro

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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