Sixt Car Hire www.sixt.co.uk Review

Sixt Car Hire www.sixt.co.uk
★★★☆☆
3.4
61.0% of users recommend this
  • Customer Service

  • Value For Money

ljforsyth2000's review of Sixt Car Hire www.sixt.co.uk

“Awful company, Per your terms and conditions: "We may...”

★☆☆☆☆

written by ljforsyth2000 on 18/10/2017

Awful company, Per your terms and conditions: "We may require a security deposit/approval on your payment card. The amount of the deposit may vary depending on the type of the booking, vehicle category or the method of payment." No where do you list (that I can find)how much of a deposit you require for the vehicle category. There for you do not allow the consumer to make an educated, informed decision about what car they would want to rent based on additional monies you may require. Also, this information was not listed on the reservation confirmation paperwork that I printed it. Nor was it made clear that someone would be phoning me to ask for my credit card and telling me the amount and insisting that it paid right then and there. 48 hours before I'm due to be on the flight. Unacceptable. For those reading. The amount that they phoned me totally out of the blue for - $7500.00 Thats the deposit they require. Yes I understand its a hold on my cc.. but thats extreme. Why don't I see other rental companies do this? I rented a Mercedes the last time I was in England.. Hertz didn't require this hold on my CC. I cancelled this rental and spoke to my CC company so that I can get ALL of my money back including the cancellation charge. I wouldn't have booked this if the other charges would have been made clear.. so I don't expect to have to pay the cancellation charges either. I will never rent from this company. I suggest you folks pay attention.

Was this review helpful? 0 0