misleading customers on purpose

RentalCars.com - www.rentalcars.com
★★★★☆
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EnzoBoone's review of RentalCars.com - www.rentalcars.com

“misleading customers on purpose”

★☆☆☆☆

written by EnzoBoone on 08/07/2019

Rentalcars claims you can modify your booking as you like. True - but they do not mention the slight detail how much it will cost you! I wanted to change only the time of the day when I want to pick up the car - this I could only do re-booking the whole trip! And cost me 20% of the total booking! I would have cancelled it but this also costs a lot- they do not return the fee taken on booking, another 20%! Be very careful with the conditions- they are absolutely not transparent!

  • July 2019

    Date of hire (month/year)

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