deposit refund delay

★★☆☆☆
1.6
From 148 reviews
14.0% of users recommend this

  • Customer Service

  • Value For Money

skoda1's review of Marbesol Car Hire Malaga

“deposit refund delay”

★★★☆☆

written by skoda1 on 04/07/2014

Bit of confusion on arrival at airport as rep was not clearly visible
vague directions from terminal had to ask passing 'stranger' where to go for Marbesol car He was able to tell us that we had get the to shuttle bus to collection depot
98 euros for fuel !!!!!
Still waiting for refund of 800 euro deposit (5 days now) despite being told that this was automatic after 3 days
Unlikely to use again

  • 15/06

    Date of hire (month/year)

  • Malaga Airport

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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