Centauro Alicante car hire - don't use

4.1 / 5
84% of users recommend this
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Shilohr404's review of Holiday Autos - www.holidayautos.co.uk


“Centauro Alicante car hire - don't use”

Written on: 12/07/2019 by Shilohr404 (1 review written)

Longest wait I've ever had to collect a car, over 2 hours. "Take a ticket" queuing system. There were 20 in front of us, but by the time we left people were collecting tickets with over 40 in front of them.Felt sorry for them...assumed they waited 3 hrs plus....
When finally served, agent offered no apology, when I prompted him based on our wait he simply shrugged and said it was not his problem.!
There were 8 desks but only 4 were manned. They must have known how many cars were being collected that evening and should have staffed accordingly. Will never use Centauro again.

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