No return staff

Holiday Autos - www.holidayautos.co.uk
★★★★☆
4.1
From 6707 reviews
83.0% of users recommend this

  • Customer Service

  • Value For Money

SGD01's review of Holiday Autos - www.holidayautos.co.uk

“No return staff”

★★★☆☆

written by SGD01 on 23/06/2019

Upon returning the car to the returns desk there were no staff so I was unable to confirm that the car was returned undamaged. This is critical to a satisfied customer, if they try and claim there was damage it will be an issue. If they manned the desk it would have been agreed at the time that there was no damage.
The ladies at collection were every apologetic for the long wait (45 minutes) and were quick when I was eventually served.

  • Junn 19

    Date of hire (month/year)

  • Shannon, Irreland

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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