Great service but what documents needed should to be clearer

★★★★☆
4.1 / 5
83.6% of users recommend this
  • Customer Service

  • Value For Money

Berry217's review of Holiday Autos - www.holidayautos.co.uk

★★★★☆

“Great service but what documents needed should to be...”

Written on: 10/01/2019 by Berry217 (1 review written)

Great, prompt pick up from Bristol Airport. Office located just off airport (5 mins in shuttlebus). Friendly, efficient staff. Good quality, clean car.
Only quibble was that they asked for my National Insurance number - which I didn't know and didn't have access to. This was not made clear by Holiday Autos - who were the car hire broker. This cost me an extra £15.
Otherwise a great service and I would use again.

  • JAN 2019

    Date of hire (month/year)

  • Bristol, UK

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Customer Service

  • Value For Money

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