Beware the car rental cancellation

4.1 / 5
83.5% of users recommend this
  • Customer Service

  • Value For Money

Tardisgirl's review of Holiday Autos -


“Beware the car rental cancellation”

Written on: 09/08/2018 by Tardisgirl (1 review written)

Hired a car in the UK for a week in Mallorca. Arrived at the airport after a delay at Stanstead, massive queues and the desk of up to an hour and half and finally when we go to the desk we were told the car was cancelled as we were late. The booking was linked to our flights but apparently that didn't matter. We have not yet had a refund and no one is answering any customer service emails. Beware this company - insurance is forced onto to you at the desk or large amount put on your credit card. They left us stranded without a car (that we had paid for) .

  • 28/07/2018

    Date of hire (month/year)

  • uk

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

Report this review
Was this review helpful? 0 0