DO NOT USE

Holiday Autos - www.holidayautos.co.uk
★★★★☆
4.1
83.0% of users recommend this
  • Customer Service

  • Value For Money

mzQuinlan129's review of Holiday Autos - www.holidayautos.co.uk

“DO NOT USE”

★☆☆☆☆

written by mzQuinlan129 on 18/02/2018

Please DO NOT use this company for car hire!!!!!
BA overbooked my two children’s and my flights and were put on the next flight to Turin which was 5 hours later.
I had paid Holiday Auto’s in full but when I went to collect my car from Optimo Rent at Turin Airport they said my time limit had expired which in the small print is 2 hours after my booking so had to pay €150 each way to get to the resort, Optimo Rent had no other cars available????
I have tried to get Holiday Auto’s to return my money or even asked for a credit for another holiday and they are not willing to offer anything?
Customer service, appalling!!!!

  • 10th feb

    Date of hire (month/year)

  • Turin

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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