DEFINITELY BEATABLE

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Hire Booking Centre - www.hirebookingcentre.com
★★★★☆
3.9
79.0% of users recommend this
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Kittenziggy's review of Hire Booking Centre - www.hirebookingcentre.com

“DEFINITELY BEATABLE”

★☆☆☆☆

written by Kittenziggy on 08/11/2019

DEFINITELY BEATABLE!
It has taken over 6 weeks to receive a final statement in order to get my deposit (over £1,000) back only to find out that I have now been charged an additional £129 for not emptying the toilet cassette, which was emptied, cleaned and rinsed before return and checked by a staff member when I returned the vehicle! The company won’t deal with this over the phone or by live chat, only by email to which I have now received a response saying it will take 5 days to respond, delaying the deposit refund even longer! I returned the vehicle on 23rd September it is now 8th November & I want my deposit back! DO NOT BOOK WITH THIS COMPANY, they appear to offer great value sounding deals but add so many extras on after you confirm the booking that you can definitely get a better deal elsewhere! They tried to charge extra for a kitchen pack and water hose etc but they were already in the van, I brought my own so had to ask them to remove it all. They also charge extra for a pre hire briefing, Roadside assistance, early pick up (ie before 3pm) parking at their depot and so many other things I lost count. Don’t get me wrong it is all hidden away in the small print but they don’t really tell you about it until after the charge free cancellation period has passed.

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