Green Motion - Manchester Airport Reviews

★★☆☆☆
1.6 / 5
13% of users recommend this
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Green Motion - Manchester Airport

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Latest Reviews

★☆☆☆☆

“Cheap for a reason ”

Written on: 16/11/2019

Green Motion - Manchester Airport. As per many other reviews, my experience here was a negative one. The car I received had not been prepared before handover - the representative even told me this at the time, stating ‘the car has only just come back in so I’ll just need to have a look at it’. This consisted of opening the drivers door, looking inside and then saying ‘yep, spotless’. This is not the required checks a car should go through before being allowed out on hire. It turned… Read Full Review

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★☆☆☆☆

“Avoid this place like the plague”

Written on: 02/09/2019 by DimpsNetherlands (1 review written)

Nightmare on arrival. Nightmare on departure. This rental company is the worst. They will do anything to get more money from you. More insurance on top of insurance you already have. Check every corner including the alloys. Beware of low prices always. Such an unprofessional 3rd star place. We got charged for a scratched rim on alloys for a car we picked up in the mud and dark. We checked everywhere and it was covered in scratches but forgot the wheels. Never never never use them… Read Full Review

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★★☆☆☆

“Be prepared to defend yourself”

Written on: 15/04/2019 by Teddy2010 (1 review written)

I've rented cars and have never experienced this before. My car rental was PREPAID, my flight was late so they let the car for me"go". I had rented a BMW and they said they only had a mercedes left and it was an upgrade. I was not able to get a refund for my original booking for $231.77 ( Canadian) so I was really forced to take the upgrade at a cost of$346.76 (Canadian) Anyone else see a big problem with this? The car I was given, I will say was very nice, brand new if fact, the man even said… Read Full Review

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★☆☆☆☆

“-NEVER RENT CARS FROM THIS COMPANY- Never EVER choose...”

Written on: 31/01/2019

-NEVER RENT CARS FROM THIS COMPANY- Never EVER choose green motion.I hope from my terrible experience, I can warn others. They trap you and make you think you have damaged the car when you haven't and take your hard-earnt money. I lost over a £1000 over a rental car because they accused me of damaging a car I hadn't damaged. When I went to collect the car on the first day, the person there rushed me and they were supposed to take account of the previous damage to the car and because it was… Read Full Review

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★☆☆☆☆

“It is my very first time experience hiring a car like...”

Written on: 14/11/2018 by sume (1 review written)

It is my very first time experience hiring a car like this, the very first dealing was very appealing, polite but later realized they are too expensive, do not want to reimburse the deposit. absolute disgrace, no customer care, you need to record every conversation you have with them… Read Full Review

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★☆☆☆☆

“Over the last year I have rented cars from several...”

Written on: 15/05/2018 by DerekBlair (2 reviews written)

Over the last year I have rented cars from several hire companies including Avis, Hertz, Enterprise and Europecar all without issue. However my experience of Green Motion at Manchester Airport has left me incredulous that so many sharp practices are operated by one company and they still remain in business. On the plus side the car was relatively new with low mileage and their offices were immaculate. However... The wait to be served was about 35 minutes as only one person serving while… Read Full Review

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★☆☆☆☆

“DON'T USE GREEN MOTION. ”

Written on: 02/05/2018 by Keiffy (1 review written)

The worst car hire company you could imagine. Probably don't need to write anything because you know what I'm going to say. Yes' your right. I was also charged for damage I didn't do. I did inform them of this but they chose not to record it. Probably because their staff are paid a commission on all damage charges. Yes this is true and I was told by the Manchester branch manager. This company needs to be stopped. How many terrible reviews and how much money does this company need to take from… Read Full Review

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★☆☆☆☆

“We took a car which was fine, a defect was pointed out...”

Written on: 19/03/2018

We took a car which was fine, a defect was pointed out and we signed, when we returned they said we had caused the damage and took £1200.00 for a small scratch, they ruined our holiday, beware under the green veneer lurks a monster… Read Full Review

Byronesq's Comment

Written on: 22/03/2018

Did the same to us really underhand ‘people ‘ defined by their tracks they leave behind is their motto hahahaha well they trod pure filth on us, well what goes around,,,

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★☆☆☆☆

“Green Motion under Fraud Investigation”

Written on: 16/12/2017 by vdCox471 (1 review written)

The car will be cheap as chips the deal will sound brilliant but soon as they have your credit card details thats when the customers know they have been robbed. Green motion is under investigation. Two brothers from Bolton named Sajid and Yasin have a team of guys who damage the rental car after the customer drives off so they can keep the deposit that is how they make the money back. Please be aware of them i am speaking from experience as an inside man and i have it all recorded on my phone… Read Full Review

Byronesq's Comment

Written on: 22/03/2018

Did the same to us really underhand ‘people ‘ defined by their tracks they leave behind is their motto hahahaha well they trod pure filth on us, well what goes around,,,

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Keiffy's Comment

Written on: 02/05/2018

I hired a car in March and pointed out a small scuff mark at the front. The guy showing me around he car was at the side of the car and shouted over to me that he had that recorded but he hadn't. I was charged for it when I returned the car. The guy went straight to it as he obviously was aware of the damage. I did not sign the report form on the return as I was disputing the damage. They still proceeded to take my money. I was also told by the manager that their staff get commission on damage charges. I live in Australia but am prepared to return to Manchester to front up in court and give evidence if need be. Please get in touch if I ca be of help. This company needs to be stopped.

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★☆☆☆☆

“Do not use this company”

Written on: 12/12/2017 by JossD (1 review written)

Do not use this company. • Charged additional insurance costs on pick up even though web rate did not advise of this at the time of booking • Staff members constantly taking phone calls whilst dealing with face to face customers, no apology or manners • Charged GBP400.00 immediately as a deposit for the insurance excess • Fuel is return like for like – this is impossible to judge • Booked a compact car, the website suggested Ford Focus, Volkswagen Golf, Hyundai i30 or similar. Was… Read Full Review

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★☆☆☆☆

“Rude and inefficient. Avoid !!!!!!!”

Written on: 11/12/2017 by Christosmalaka (1 review written)

Green Motion Manchester - Terrible from beginning to end, and took over 350 GB pounds. Do not use at any cost !!! This should be zero stars. A real litany of terrible service, flippant staff who don’t know the meaning of customer service, and blatant dishonesty. They should be prosecuted. On arrival to the office after 24 hour flight, we had to wait 2 hours, then pay for an upgrade as they didn’t have the automatic in the cheaper class we booked, but just the prestige model. They kept… Read Full Review

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★★☆☆☆

“So called damage charges”

Written on: 04/12/2017

Hired car from Green Motion Manchester Airport late evening on Monday 27th November to early morning on Friday. No problem picking up car but it was very dark and wet so unable to clearly inspect car. Accepted there were two signs of damage on wheel trims one quite significant. Although my sheet was not marked with where damage was as I found out on return. After a harrowing 3 days due to family illness returned car promptly, car inspected I was then informed two wheel trims were marked. Yes I… Read Full Review

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★☆☆☆☆

“They will take all you're money”

Written on: 20/04/2017 by 244Howard (1 review written)

Yasin and Sajid both brothers who work at Greenmotion are pure criminals they will guaranteed take you're deposit they have a team of guys damaging you're cars so they can take you're deposit. I'm talking of experience as I've worked with this company for 2 years and they've made millions. Now they are under investigation by watch dog as they've had a lot of complaints… Read Full Review

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★☆☆☆☆

“Unscrupulous practice! £1.1k charged for pre-existing...”

Written on: 17/11/2016 by Maryb2 (1 review written)

Horrendous experience with Green Motion UK (Manchester Airport) who charged us for imperfections we pointed out on pre-rental inspection. We believed the employee's word when he told us these were INSIGNIFICANT and already known. He said he would mark them on the document anyway (which we then signed in good faith but did not check that every mark on the diagram corresponded, owing to being rushed out the door as they were closing). When we dropped off the vehicle, a different employee… Read Full Review

Byronesq's Response to Maryb2's Review

Written on: 22/03/2018

Did the same to us really underhand ‘people ‘ defined by their tracks they leave behind is their motto hahahaha well they trod pure filth on us, well what goes around,,,

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★★★★★

“Friendly Service”

Written on: 09/10/2016 by philipl9935 (1 review written)

Great service and friendly staff. On return we didn't have to wait for the shuttle, the agent just dropped us straight away in the car. No hassle, would recommend!… Read Full Review

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★☆☆☆☆

“Disgracefull Car Rental Company Stay Well Away ”

Written on: 18/08/2016 by TonyIce (1 review written)

I pre paid to hire a car for a week. When I returned the car ( vehicle was no problem at all)the inspector pointed out a minute minute scuff/dent to the bonnet, so small it was impossible to get a photograph. I have rented many cars over the years from many companies and usually use Enterprise as their service and process's are excellent. I know that this miniscule damage if on an Enterprise car would only be classed as normal daily routine wear and tear. Green Motion staff refused to accept… Read Full Review

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★★★★☆

“hire at heathrow”

Written on: 02/08/2016

Hired 7 seat car which did turn out to have two small seats only suitable for young children but car had all the fruit sat nav etc. Hire process was simple paid extra foe diesel as an option and it paid for its self in savings. on return car was found to be damaged and the staff delt with the issue in a professional manner and did not charge full excess only down side was ticket machine in hotel wasnot working and the transit bus arrived and so had to payfor bus instead of claiming it back… Read Full Review

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★★★★★

“Great customer service ”

Written on: 26/06/2016 by 23Davis (1 review written)

Everything was a high standard,a friendly staff and a quite new car. I'm a regular customer and I never had any problems… Read Full Review

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★★☆☆☆

“Not so green in the end..........”

Written on: 25/06/2016 by Armstrong1949 (1 review written)

After having specially picked Green Motion because of their green credentials and booked a Prius, I was very disappointed to arrive at the Manchester airport office and be told that there was no Prius and in fact no suitable hybrid car available. In the end I was offered a diesel 4 X 4 !!! and finally a 7 seater Kia. Sorry to say, in the end if you are going to try and be different to the main car hire suppliers by offering Green options you really need to be able to deliver. … Read Full Review

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★☆☆☆☆

“VERY BAD SERVICE ”

Written on: 22/03/2016 by amousa (1 review written)

I had very bad experince with green motion in the morning they open at 6am we waited for 40 minutes to deal with our care and the said there are small scrach in ally wheel although you can not see with out magnifing glass and i am sure it was there before as i did not bother as with other company will not recognize they change me for it… Read Full Review

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