Gold Car Portugal

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
From 2637 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

Dickey1946's review of GoldCar Rental - www.goldcar.es

“Gold Car Portugal”

★★☆☆☆

written by Dickey1946 on 30/07/2016

I had to wait for an hour before being seen to pick up the car (apparently that was not as bad as others, one having to wait over 2 hours to pick his pre-booked car up) and was then told to go and find the car in the car park nearby and inspect it and come back if I found anything wrong with it.

The car park is not well lit and, low and behold I didn't see the scratch on the underside of the wing mirror! There is no way this happened whilst in my possession as the car was parked in a one way road - unless another car drove the wrong way down the street! or in an underground car park facing a wall

Funnily enough it was found on the return in a better lit place and I was charged just over 200 euros! And that apparently is just tough...

  • July 2016

    Date of hire (month/year)

  • portugal

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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Goldcarrental's Comment

Written on: 01/08/2016

Dear customer,

Thanks for your comment. We're trying to improve our services and the opinion of clients is fundamental to do so.

I've already sent you an email.

Kind regards.

Victoria R.
Goldcar Representative.

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