GoldCar Rental - www.goldcar.es Review

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
From 2637 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

hdMendoza142's review of GoldCar Rental - www.goldcar.es

“Without informing you take 200 EUR for "relax" from...”

★☆☆☆☆

written by hdMendoza142 on 22/04/2016

Without informing you take 200 EUR for "relax" from your credit card, afterwards send you a forged contract where your signature is copied from somewhere else under a text that they wish. 

  • 04/2016

    Date of hire (month/year)

  • bergamo

    Country & City of hire

  • Good

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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Goldcarrental's Comment

Written on: 26/04/2016

Dear customer,

Please note that our basic coverage always contemplates an excess (please see our T&Cs). If customers have third party coverage, they can request a refund from them in case of damages. Additional insurance is offered for customers’ peace of mind and always as an alternative to blocking a deposit on a credit card. This is common practice in the rent-a-car sector.

Kind regards,
Victoria R.
Goldcar representative

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