Great car, happy with overall experience

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
5.0% of users recommend this
  • Customer Service

  • Value For Money

Jonc289's review of GoldCar Rental - www.goldcar.es

“Great car, happy with overall experience”

★★★★☆

written by Jonc289 on 10/05/2015

Since I don't have a credit card, GoldCar was one of the few companies that I could hire with just using a debit card. I booked through Bravo Car Hire, who provided me with a car hire voucher and gave great customer service.

I hired an automatic Ford Focus from Barcelona El Prat airport, where I had to wait about 40 minutes in a queue. However, having booked beforehand I received the car quickly. The car itself was about 90 euros for 6 days. I paid for Super Relax cover (also about 90 euros), as I did not want to leave a large deposit (required for paying with a debit card). I also paid 110 euros for a full tank of petrol, which is very expensive but I knew up front that I would have to pay this, so it wasn't a nasty surprise!

The car itself looked brand new and in very good condition. I had no problems driving this car. The satnav could be a bit funny sometimes but I learnt when to ignore it. I returned the car without a scratch and got a small refund for the unused petrol.

I know there are a lot of negative reviews about GoldCar, which nearly put me off booking with them. However, as long as you read the terms and conditions carefully, there should be no hidden extra costs. Their prices are very similar to other cheap car hire companies, too.

Overall I am happy with my experience.

  • April 2015

    Date of hire (month/year)

  • Barcelona, Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

Goldcarrental's Comment

Written on: 12/05/2015

Dear customer,

Thank you very much for your positive and informed feedback. Hoping you rent with us again soon on your next visit.

Kindest regards,
Victoria R.
Goldcar representative

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