GoldCar Rental - www.goldcar.es Review

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
5.0% of users recommend this
  • Customer Service

  • Value For Money

186Jones's review of GoldCar Rental - www.goldcar.es

“Clerk in Malaga took a "deposit" and our credit card...”

★☆☆☆☆

written by 186Jones on 29/07/2019

Clerk in Malaga took a "deposit" and our credit card details and used our e-signature to sign us up for insurance we never agreed to and are claiming they will not pay the deposit back - even though that is what we were told we were paying.

  • JULY

    Date of hire (month/year)

  • Malaga, Spain

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

Kelliematthews's Comment

Written on: 31/07/2019

This has just happened to us in Murcia! They put £307 on our credit card when we had our own insurance. They are claiming that they won’t refund it but I won’t give up.
Seems that they do it a lot! Good luck

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