Rip Off Merchants

★☆☆☆☆
1.2 / 5
5% of users recommend this
  • Customer Service

  • Value For Money

moneyshort's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Rip Off Merchants”

Written on: 26/07/2018 by moneyshort (1 review written)

I have used GoldCar.es Malaga Airport approx 6/7times this year,
Read many a review and wondered why there is a lot of negative reviews.
I now know why,
1. firstly on selecting vehical pay now showed 68 Euro on pressing the pay now it returned 104 Euros phoned office but got the run around.!!!
2. Retuned vehical full of fuel no refund !!!
3. on return was charged 200Euro for a scratch which was not there on return, email arrived two days after return date saying they had taken the 200 euros from my card, my card was in fact debited 320euro after 6/7 weeks complaining they said it was a mistake that they took an extra 120euro, no explanation or apology. "this company should be given a very very wide berth if you don't want to be there next victim" try MalagaCar .com for a superior.

  • 15 May 2018

    Date of hire (month/year)

  • spain, malaga airport

    Country & City of hire

  • Poor

    Condition of vehicle

  • Good

    Choice of vehicles

Report this review
Was this review helpful? 0 0