GoldCar Rental - www.goldcar.es Review

★☆☆☆☆
1.2 / 5
5% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Easy enough to confirm booking at airport. Car...”

Written on: 04/06/2018

Easy enough to confirm booking at airport. Car originally wasn't in right place in pickup area. Eventually found shabby, dirty car - marked on paper work as slight damage on front wing - LARGE bash on front wing. Walked round car to inspect, as we were instructed to do. Saw broken rear fog light so refused to move car until someone came inspected damage and marked on damage report. Took best part of an hour. No one wanted to know! Finally, Goldcar employee then marked and signed damage report.
A week later we are notified that they have charged us 100 Euros for said broken fog light.
Absolute nightmare - will not use again.

  • May 2018

    Date of hire (month/year)

  • Spain Malaga

    Country & City of hire

  • Poor

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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