written by iceland-travel on 10/09/2023
This is a shady, poorly-run tourist trap. We booked through a third-party (Discover Cars) and didn’t know what we were getting ourselves into. When we arrived at the airport, it took several hours and multiple attempted phone calls for the promised “meet-and-greet” pickup to materialize. Once we arrived at the car company, we waited an additional three hours to pick up our car rental, and the other reviews give me the impression this is common. The car itself was clean and in working condition, but they attempted to tack on additional fees wherever possible, including a mileage limit that anyone leaving Reykjavík would hit. The employees seem overworked and I don’t blame them—this is a catastrophically run business, and I would avoid using them again at all costs.
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