Disgusting

Europcar
★☆☆☆☆
1.2
From 1093 reviews
6.0% of users recommend this

  • Customer Service

  • Value For Money

Kellylouwill's review of Europcar

“Disgusting ”

★☆☆☆☆

written by Kellylouwill on 27/04/2018

Disgusting company to do business with. Hired a long wheel base van online turned up to collect and it was a medium meaning I couldn't fit all the stuff in so have to do another 480mile round trip. The van had an engine management light on with an oil warning light. Was told 'ring us if you break down' then I needed a car on the same day as returning van due to my car being in the garage. 3 items were left in the car, albeit that's my mistake. 2 item totalling £2.50 found one item worth £65 not. But told it can't be their employee who had signed the paperwork as he has worked here for years, bearing in mind I hadn't given them any details so they had no idea which car i was talking about. Customer service was horrendous

  • April 2018

    Date of hire (month/year)

  • norwich

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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