Elephant Car Hire Reviews - www.elephantcarhire.net

★★★★★
4.9 / 5
98% of users recommend this
  • Customer Service

  • Value For Money

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Elephant Car Hire - www.elephantcarhire.net

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★★★★☆

“Rating of their suppliers is very good”

Written on: 18/12/2014 by edward.richards.79230 (1 review written)

I liked the fact the each car hire company is rated by customers and these were visible. It made it much easier when I make a booking as the hardest part if always trying to avoid substandard suppliers. Very good job!… Read Full Review

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★★★★☆

“Car Rentals in North and South America”

Written on: 13/01/2013 by Jacques822 (1 review written)

Ive been using this site for about 3 years now for rentals in north and south America. In my time I had one problem with a supplier (not Elephant) but I contacted Elephant and they sorted it out swiftly. All remaining times went very smoothly. Their rates are excellent and the cars Ive had have also been very good. I haven't had a car with more than 20,000 km on the clock over the 11 times Ive used them. They are definitely a good company to consider and I'll continue using them and can… Read Full Review

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★★★★☆

“Quite Good”

Written on: 03/01/2013

Had no problems with Elephant. Good communication and value for money overall. The car (supplied by Hertz) had a couple of scratches but it was clean and relatively new. The scratches didn't affect us in any way, they were logged, so I was fine with it. The staff were polite... That's it!… Read Full Review

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★★★★☆

“Pretty Good Service”

Written on: 02/01/2013

We booked through Elephant who provided the service through Enterprise. The car was very good and we was happy with it. Only downside is the supplier was not located in the main terminal so we have to get a bus which was supplied from the airport to the site… Read Full Review

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★★★★☆

“Great value for money”

Written on: 30/12/2012

The car was very good. It was quick and easy to book it online. Prices very competitive. I have used them once before for car hire in New Zealand and never had a problem neither. … Read Full Review

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★★★★☆

“Good price and service”

Written on: 27/12/2012

The website is easy to understand and follow. The price is reasonably cheap. Would recommend to others … Read Full Review

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★★★★☆

“Very good service and value for money”

Written on: 26/12/2012

We booked a car for collection at Milan and drop off at Geneva. The service for booking the car, collection and dropping off was excellent. The car itself was reliable and clean which was good piece of mind as we travelled far in it. Staff also very friendly. Well done. … Read Full Review

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★★★★☆

“Pretty good”

Written on: 13/12/2012

Nothing extraordinary, but I was only hiring a car. The car was about 1 year old, 20K on the clock. There were a couple of minor dents but they were all recorded on their sheet, so that was good. Most companies I used in the past never did this; I had to point them out. Overall it was a very good price, so for the vehicle we got it was very good value. … Read Full Review

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★★★★☆

“A Positive Experience”

Written on: 12/12/2012

Their service was very straight forward. The car was excellent and great value for money. I did pay slightly more money as wanted to collect with a full tank and return with a full tank but it was still a great price. If I was staying more than a week I'd choose the full/empty option but I didn't expect to use a full tank in a week. I will use again… Read Full Review

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★★★★☆

“Nothing to Complain About”

Written on: 11/12/2012

It’s not a first class service but you would not expect that for the money you pay, but there was nothing I can complain about. We hired a Mercedes E Class at Milan Airport. It was in excellent condition, clean inside and no damage. It was not the top spec model like our own, but it had everything we needed. The people on reception were polite, they were very busy so things were a bit rushed, but it was all ok. I’d give them 8 out of 10… Read Full Review

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★★★★☆

“Very helpful”

Written on: 05/05/2012

We booked on-line but decided a few days later to shorten the duration by 2 days. We phoned them up, they was very helpful, and the booking was altered in less than 10 minutes. The original fee had to be refunded to us, which took 3 days before it went back in the bank, and a new fee for the shortened duration was taken whilst on the phone. There ware these 3 days when two lots of money was not in our bank, but it was our decision and our mistake so we accepted that. There was no charge either… Read Full Review

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