Easirent Vehicle Rental www.easirent.com

Easirent Vehicle Rental www.easirent.com
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Asked by williamdereklamb on 30th January 2018 Report this content
Do they take the money out of your account when you have to give a credit card as guarantee?

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Answers (8)
Report this content RichSpain Written on: 31/01/2018
No , they just block the £1250.00 on your credit card, so you must make sure that you have that amount left in credit on your card
Report this content WallyFlea Written on: 31/01/2018
Hi. I use them regularly and use my credit card to provide the guarantee. It does not charge your card, it blocks out the amount of the guarantee for the period of the hire. So, unless you have an accident, or the car is stolen, the block expires when you return the car. It's important to remember that your card will need to have capacity to provide the block guarantee within your limit - and you will not be able to use this for the period of the block. For example, if your credit limit is £5,000 and you have £3,000 outstanding on your card, and the block is £1250, then you will only have £750 remaining to use during the hire period. Hope that helps.
Report this content Thomashudson Written on: 31/01/2018
There was no money taken from my account that I noticed anyway, Very competitive hire rates and I have used them before, Generally they were OK and definitely the cheapest company around Heathrow.
Report this content JayD68 Written on: 31/01/2018
As far as I'm aware they only ear mark the amount
Report this content DaveA1970 Written on: 31/01/2018
They didn't take the money from my account - I believe it was just blocked as a guarantee against damages. They were a very good value for money company in my opinion.
Report this content more_am Written on: 31/01/2018
Nope. They don't take money out but your money will be blocked for your rental period.
Report this content Kelvicmam Written on: 31/01/2018
No this is just in case you have an accident.They block the ammount until car is returned.
Report this content TheBster Written on: 15/12/2020
Yes - they did this to me in September 202. They claim it was in error, but it appears to happen to plenty of people. It is now mid-December and they are still not refunding the money to my credit card. The value was £1500.  I wouldn't deal with them if I were you, unless you want the pain of having to spend a lot of time getting YOUR money back that they shouldn't have in the first place.
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Asked by majidmohamad on 11th October 2015 Report this content
Where do I collect my rented car if I were to pick up at Heathrow Airport? Is it at the Sheraton Hotel?

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Answers (6)
Report this content andycode1 Written on: 14/10/2015
Yes it's at the hotel, however they came picked me up and them dropped me off at the airport . Honestly couldn't fault these guys. Used them at 3 locations in the UK always impressed.
Report this content Wilster Written on: 14/10/2015
Do yourself a favour and book elsewhere, I tried to rent on 2 previous occasions and it was a disaster without even an apology or refund or an answer to my complaint!! Then this pops up to give a review! Honestly go sew here and save yourself the hassle and inconvenience Regards W
Report this content Nazario Written on: 14/10/2015
Cancel your booking as soon as you can and go and rent somewhere else. That is the best advice I can give. All their process is designed to ripe you off. They invest in keeping their profile clean in the web to attract new customers. They must have one of the lowest customer retention ratios known.
Report this content TerrySA Written on: 14/10/2015
We hired from Easirent just over a year ago via Atlas Choice, a company we've used on many occasions. On arrival at Heathrow from South Africa we had instructions to utilise the Hoppa bus outside the terminal, showed our booking docs & we were dropped off at the Sheraton where we collected our car. On returning it was a really early morning flight to Italy the same process to get back to Heathrow. The Hoppa bus is complimentary for car hire firms just outside the main airport, similar to the more well known (& generally more costly) Hertz/Avis etc.
Report this content d2g4mail Written on: 15/10/2015
It is a bad idea to use easirent. Help yourself and use another company, their hidden fees will make your final rent price way higher then any big player like europcar, hertz, sixt, etc. On the top of hidden fees, I returned the car half an hour later and they charged me a fee equivalent of 3 days in price. When the same happened.with europcar, they just said: no problem, no fine for the first 4h of delay, we know london traffic well.
Report this content soden Written on: 15/10/2015
Sheraton hotel Bath rd -have rented twice -no problems
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Asked by sameera64 on 17th August 2014 Report this content
I have rented a car from their site to be collect from Manchester airport starting from 21 Aug 2014 till 10 Sep 2014. Can you please inform me how to view my voucher?

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Answers (5)
Report this content racrob Written on: 19/08/2014
When you book online with Easirent they send you a confirmation email with a booking reference - mine was a 5 or 6 digit number. If you have not received this then just email them and they will be able to help. They will send you the contact numbers and once you have collected your luggage you just call them and they will pick you up and take you to the office to collect your car - its a great system. I have rented from them a few times now and never had any problems
Report this content Antanta Written on: 19/08/2014
They normally send a voucher by email. Shall you need a duplicate, just call their call center and ask to send you one. Your name, rental dates and time, collection station shall be enough to identify your booking. As I can judge, their staff, which is really helpful, have access to all bookings.
Report this content Pieater Written on: 19/08/2014
Sorry I can't help, their office is close to me and I did all the business in person.
Report this content Easirent Written on: 19/08/2014
Hi,  Thank you for your enquiry. You're able to view your voucher via your email address you entered at the time you placed your reservation. I have re-sent the booking voucher to your email address, if this doesn't go in to your inbox, it will go in to your spam/junk folders. Please feel free to let me know if you need anything further. Regards, Liam
Report this content HearthrowRegular Written on: 19/08/2014
Please do yourself a favour, and make other arrangements. While cheap (through the quoted price, the insurance and 'deposit' be unexpected charges you have to bear the brunt of), the level of service, professionalism and choice of vehicles, are so lacking, it's laughable. If you got a voucher through a third party, call them to explain your lack of confidence in this supplier and they will happily make other arrangements for you.
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