Centauro Rent A Car – Questions & Answers

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Asked by sunflowersreviews on 17th October 2015 Report this content
How do I instigate a formal complaint as I have been accused of damage to the vehicle convertible stowage and I know I did not do it?

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Asked by JasonT2015 on 24th August 2015 Report this content
I'm due to return the Centauro car we hired from Alicante in two days. I've noticed the car hire agreement says 100% fuel out 0% fuel in. If I return the car with a full tank, will I get a full refund for the fuel less €25 fuel logistics charge? It cost €110 euros at the point I took out the car. Will I get back €85 euros? I have about half a tank left which we won't use, so looking for some good advice. 

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Answers (5)
Report this content courtwick141 Written on: 24/08/2015
Centauro are a good firm. I have used them many times in Spain. However all car rental firms require you to pay for a full tank and if you return the car with any amount of fuel left, you will not be reimbursed. Try taking the car back and run it as far as you dare ( reserve will take most cars 60-80km) back to the airport. Hope that helps.
Report this content Glazzy Written on: 24/08/2015
Its over 2 years since I used Centauro however from memory they appeared quite direct that after paying for a full tank of fuel on receipt of the car I was to return it empty as there would be no mechanism for any refund. My final journey in the car back to Malaga airport was therefore done on the tank red line running on fumes!
Report this content marje Written on: 24/08/2015
I'm afraid you won't get anything back, not if our experience is anything to go on. They charge you for a full tank and if you don't use it all, that's hard luck. That's one of several reasons we wouldn't use Centauro again.
Report this content craggan67 Written on: 25/08/2015
Just make sure you use the fuel and return it with as little as possible. Centuaro are very cheap so you will not loose much money if you compare what you would have paid in full for a more well known company. They refunded me for the fuel I didn't use the same day I returned the car - I've just checked my credit card statement. It may take a little longer in peak season?
Report this content mikemikes Written on: 20/10/2015
You might do but it will probably take some persuasion as it should have been agreed with them first. I would call them first and check before you fill the tank out of your own pocket which they will charge out to the next customer..
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Asked by Peejos on 6th April 2014 Report this content
I want to hire a car at Barcelona Airport and then drive to Perpignan in France and then return 2 weeks later. Is this permissible and is there an extra charge?

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Answers (1)
Report this content Centauro_rent_a_car Written on: 17/04/2015
Good morning, Soory for the delay in replying. Yes, you can travel to France. You just need to take our cross border insurance which is 9€ a day to a maximum charge of 90€. Kind regards, Centauro rent a car
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