written by Klain1993 on 07/06/2022
This was the worst experience I could possibly imagine so due to fight delays we arrived at the airport at 1am in the morning I lost my driving license on the flight we tried to get the hire car that we booked and paid for and all they done was sent us on our way with no car and three young children
We even said we will put my partner who has her driving license on the policy no you can’t do that as I’ve already paid also you will have to pay 1000 and £100 for the excess up front which makes no sense to me if it was a deposit then that would make more sense they refuse to give a refund I can honestly say the worst experience ever as you pay all that money and don’t get your money back
When you arrive in Cyprus do not get a hired car from the airport you can go into Cyprus and get it half the price with no deposit
Stay well away from this company they are money grabbing
Yes losing your driving license is out of your control but the fact I had my partner there with her driving license and all you done was say there’s nothing we can do when I already paid Surely you can just change the name when someone has already paid Makes no sense
Now they are saying if I modified it before collection time then I could’ve got a refund due to delays on my flight hours four hours over collection time worst Company you can think of
If I can give them no stars then I would
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