I wish I could give them a zero.

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CarJet
★★★☆☆
2.8
50.0% of users recommend this
  • Customer Service

  • Value For Money

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Guest's review of CarJet

“I wish I could give them a zero. ”

★☆☆☆☆

written by on 30/04/2021

An unprofessional team. I have never had such a bad business in my entire life. They put me into an agreement, didn't provide me with the service and at the end of the didn't agree to refund my money. I can't imagine how come a business in 21st century cares less about their customer and more about few bucks.

They told me that I can upgrade my service, which was not true,
I booked a car with them, when I went for pick up the car was not available,
When I asked for an upgrade, they said they don't have it, even the company said to me that don't do business with them.

My suggestion is NEVER do a business with them, if you care about service, professionalism and your money. They show you the cheapest price and trap you in the worst possible agreement and make sure that they loot your money.

I tried to ask them for a solution, and their response was can't help you and we don't have any solution. Which in ordinary language means we don't care about you, as we got your money and you can get lost.

I talked with their three colleagues and all of them were so coordinated to loot the money they had got for providing no service. None of them, not for a second, put themselves in the shoes of their customer. I am glad that I am able to share my review with you all here so you not fell in their trap. I will make sure these comments go to other review platforms too, to help few people are safe from their bad businesses. I have all their unprofessional responses and emails, which only focuses on their own benefit and the money.

  • April 2021

    Date of hire (month/year)

  • London, Greater London

    Country & City of hire

  • Customer Service

  • Value For Money

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