Avoid at All Costs

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  • Customer Service

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izzata's review of CarJet

★☆☆☆☆

“Avoid at All Costs”

Written on: 23/05/2019 by izzata (1 review written)

Carjet, Carjet.com, DoYouSpain and DoYouSpain.com services not to be trusted. We booked a car in London and when arriving at their vendor office (Green Motion) were told that a different car will be given (from a LOWER category) with NO price reduction, on top of that insurance offered by Carjet was supposed to be an excess waiver but was told by the vendor that the insurance had to be issued by the vendor's insurer to be valid. Total almost GBP200 wasted on this and we got a smaller car than booked for the entire trip. All efforts to resolve the matter via email lead to no avail. Fellow travelers are advised to avoid this rental car provider.

  • 04/2019

    Date of hire (month/year)

  • London, UK

    Country & City of hire

  • Average

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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