EXCELLENT SERVICE

★★★★☆
3.8 / 5
77.3% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Atlas Choice www.atlaschoice.com

★★★★★

“EXCELLENT SERVICE”

Written on: 08/01/2014

We had a week´s car hire from our daughter as a present over Christmas and New Year. We collected the car from East Midlands airport and the local agent Enterprise Rent-a-Car. They were excellent. The check in was completed very efficiently and the agent took us to the car, explained the controls and checked the car for damage with us, something I have not had from any other car hire company.
On returning the car the agent went to the car, checked it over and completed the paperwork on-line and refunded our deposit.
My only grumble, and it isn´t really the car hire company´s fault, is that the car hire pick-up/return is quite a way from the office in the terminal, and on return you have to walk to the Arrival terminal, then leave the building again to walk to Departures. If it is raining you would get very wet. Come on East Midlands, run a shuttle bus!

  • December 2013

    Date of hire (month/year)

  • east midland airport

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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