DO NOT USE

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Air Auto Portugal airauto.pt
★★☆☆☆
1.7
From 182 reviews
20.0% of users recommend this

  • Customer Service

  • Value For Money

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Leebokb's review of Air Auto Portugal airauto.pt

“DO NOT USE”

★☆☆☆☆

written by Leebokb on 04/09/2015

They are off airport and have a poor transfer service. They took 2000k deposit, when I returned the car they did a search and told me that someone had tried to break into the car and the key lock was damaged. damage was barely visible but the key didn't go into the lock - based on the fact the car was battery operated central locking I didn't use the door key once. They took €430 from me. I guess that this damage was already there and this isn't the first time they have made €430 from this car. I am appalled at their service and the attitude from the woman who served me. Also do not fall for the €20 script for toll charges, simply do not use toll roads - it adds about 5 mins to an hour journey. They are printing money at this place - DO NOT USE

  • 24/08/15

    Date of hire (month/year)

  • Faro

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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