Very unsafe company

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Frankie414's review of V Cars - www.vcars.co.uk

★☆☆☆☆

“Very unsafe company ”

Written on: 24/10/2021 by Frankie414 (1 review written)

Left a family including a child stranded for an hour in an isolated place. We Pre booked and pre paid for a 5 seater taxi for after a wedding. Over an hour late to pick us up. This was way past midnight. We had a 12 year old child with us and were cold. When the taxi finally arrived it wasn’t a 5 seater, had to have the child on adults lap. The poor taxi driver had to break the law and Covid rules by having someone in the front seat and a child on an adults lap, only because he refused to leave us in an isolated place in the cold. During this time of waiting we were on the phone trying to find out where the taxi was, and the man on the phone was so rude. He hung up 3 times. He said this was because he was stressed and irate. He didn’t even care that we had a child with us.
He also accused us of not paying and said that’s why the taxi hadn’t come, and when we said we have confirmation that the money had been charged to our card he accused us of lying. I’m beginning wonder if this is a bit dodgy? If I had been a woman on my own this would have been terrifying.

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