Sheffield Volvo

Stoneacre www.stoneacre.co.uk
★★★★☆
3.7
70.0% of users recommend this
  • Customer service

  • Value For Money

Rogelioq178's review of Stoneacre www.stoneacre.co.uk

“Sheffield Volvo”

★☆☆☆☆

written by Rogelioq178 on 18/12/2021

Friendly and polite staff but the quality of work by the service department is very poor.

They damaged 4 new alloys when changing the tyres on my car and my friend's car. They replaced my alloys with those of a newly delivered car to them, 5 months later! I feel sorry for the person that is driving on my damaged alloys. I won't go there again for the change of a tyre.

I had no internet connection using the car modem and they said they needed the "email" for it!? I ended up looking it up online and resolved it myself eventually.

The service plan doesn't cover much. Change of brake fluid is meant to be part of the service but my service plan SOLD TO ME BY THEM does not cover it. They charge £70 for brake fluid change and Kwik Fit charges £35! Brake fluid is the same in all cars.

  • Customer service

  • Value For Money

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