Overall very good

Nationwide Car Sales - www.nationwide-cars.co.uk
★★★★★
4.6
92.0% of users recommend this
  • Customer service

  • Value For Money

SantosDay's review of Nationwide Car Sales - www.nationwide-cars.co.uk

“Overall very good”

★★★★☆

written by SantosDay on 14/03/2014

I bought a new fiesta and had no real problems at all with the process.
The only (very slight) criticism is that it would have been nice to have a bit more detail up front of the steps in the process and the timings of these steps.
One of the things I hadn't expected is that payment is by CHAPS only, which means a visit to the bank rather than being able to arrange payment over the internet or by telephone.
In fact the "terms and conditions" page on their website contains some of this information - but the first few sections are mostly to do with the website so it's not very obvious that you need to go through the whole thing.
This could be made clearer either on the website, or as an explicit document provided during the ordering process

  • Customer service

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