Brilliant after care / service

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★★☆☆☆
1.9
From 35 reviews
20.0% of users recommend this

  • Customer service

  • Value For Money

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Mark973's review of Lookers Stockport, Cheshire

“Brilliant after care / service ”

★★★★★

written by Mark973 on 18/09/2020

Bought a car from Lookers Volvo Stockport 3 years ago. This was a major purchase for us as we don’t normally buy new cars so it was an experience we remember all and as a result of the expense we took the pre-paid service plan to save cost later on.

The purchase process was simple and we were kept informed throughout. Since then the car has gone for its annual service and I have been very pleasantly surprised by the consistently friendly and efficient service.

Recently we had an issue with the car while we were away on holiday. A phone call to Lookers (the service manager) and he reassured me of the safety to carry on using the car and booked it in for repair on our return home.

The car went in for repair today and again prompt, friendly and efficient service. I can’t recommend this garage enough. Professional and friendly, what more can you ask.

  • Customer service

  • Value For Money

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