written by jwood on 15/03/2012
I found this forum too late but would not advise anyone to purchase a vehicle from this dealership.
In March 2011 I bought a "Mazda Approved Used Car" from JCT600 in Wakefield. I came here because of the reputation of both Mazda and JCT600 and wanted an approved used car that I could rely on.
We bought a Mazda 5 with 57,000 on the clock for over £7000. It was slightly cheaper than other models of the same age and mileage because it had minor cosmetic scratches and marks but was within our budget, albeit at the top end and I was assured that the engine and mechanics of the car were "sound".
The car has never lasted longer than 3 months on the road without having to return to a garage!
We have had numerous faults over the past 12 months and have not even had use of the car for the past month as it remains with JCT600, who are happy to give it back to us knowing that it'll break down again.
The reason it'll break down is because of the DPF filter which (according to Mazda Manchester) requires replacing. Mazda Manchester cleaned out the filter at the cost of over £300 then two weeks later it required another clean out. They told us that the filter required replacing and quoted this, plus other "Urgently required" work, bringing the total cost of repairs over £3000. This is just under 50% of the price we pai for the vehicle less than 1 year ago.
As JCT600 are so reluctant to make any repairs to the vehicle I have instructed a solicitor who is now acting on my behalf.
The whole affair has taken a lot of my time, it has cost my family a lot of money and inconvenience. We have a 2 year old daughter and are due another baby in June but will not have a car to take us to the hospital.
I'm glad it's now in the hands of my solicitors who feel we have enough evidence to win but I'm sick and tired of the whole situation and we may now be facing a long, drawn out court case.
Stay away from this dealership at all cost!!!!!!
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