customer service a joke

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Yahirh205's review of Evans Halshaw, Lincoln, Lincolnshire

“customer service a joke”

★☆☆☆☆

written by Yahirh205 on 13/12/2018

after paying for a service plan for our ford bmax bought new 6 years ago we informed evans Halshaw we would not be renewing the plan ,later that day we were told the car had failed the mot ,the total bill was £700 00 to repair the car they couldn't do repair that day was unsafe to drive so couldn't take go home ,no we couldn't have a courtesy car as we hadn't booked one !!! all according to a young girl who condescendingly asked us if we understood!.long story short,we did take the car home, took it to our local repair garage where it was repaired re mot'd all for the princly sum of £296.00.There's a moral there somewhere.

  • Customer service

  • Value For Money

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