How to make a customer feel unworthy!

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★☆☆☆☆
1.4
From 26 reviews
12.0% of users recommend this

  • Customer service

  • Value For Money

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Guest's review of Evans Halshaw, Bedford, Bedfordshire

“How to make a customer feel unworthy!”

★☆☆☆☆

written by on 10/02/2016

I bought a brand new fiesta and the staff couldn't have been more helpful, except no deal was to be done! However I had a complaint about no courtesy car offered When booking service so none available when I dropped it off. I emailed them with a courteous complaint, no reply. Then 2 more issues and complaints so sent a letter to the managing director over a week ago and still no reply. DO NOT USE THIS GARAGE FOR ANYTHING, once they have your money you are of no use to them. I just wish I hadn't paid for a 3 yr service plan because I wouldn't give them my business. USELESS! Told all my friends not to use them, they are not worthy of anyone's business.

  • Customer service

  • Value For Money

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