reserved then sold to somebody else

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★☆☆☆☆
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MarquesLake1's review of Evans Halshaw, Bedford, Bedfordshire

“reserved then sold to somebody else”

★☆☆☆☆

written by MarquesLake1 on 11/01/2015

I rang this garage on a Wednesday morning and put a deposit down on a car worth £6300, I received a text from the salesman 34 hours later to say it had been sold to somebody else. I rang the salesman and was told that the car must have been sold before my deposit went through.
He arranged for me to see an equivalent car on Sunday and said I could have this one for the same price of £6300 and they'd give me 2 years warranty for free. Sounded ok (you'd think).
Just before setting off I had a quick look for the car on their website and found it advertised for £5771 !!!
I rang the salesman and asked for a refund and was told it could take up to 3 working days when it only took him seconds to take it from my account.
DO NOT go to this garage. They don't know what they are doing.
I don't blame the individual salesman but communication between the group needs to be improved.

  • Customer service

  • Value For Money

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