Drive The Deal - www.drivethedeal.com – Questions & Answers

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by jspiper on 21st July 2017 Report this content
Does it work ?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content nealebro Written on: 25/07/2017
Hi jspiper, I bought a Mitsubishi Outlander through them and the transaction was smooth and courteous. Once you accept their quotation, they take a deposit from you and pass it to the dealer of choice. You have to bear in mind that the service merely introduces you to a dealer for the car that you want and that the majority of the transaction will be you talking direct to the dealer, although the dealer may not be just around the corner from you. The price they quote you will be for a car without extras, unless already included in that model but you can add these down the line. I saved a good deal of money and I'm positive that my negotiating with a dealer as an individual would not have got me close to the resulting price. The money you can save will depend on when you buy i.e. when the dealers need to make targets is the best time and Drive the Deal will almost certainly have specials on for that purpose but speak to them, they are helpful and will advise. By the way, they can't access every car make and model out there.
Report this content juliachandler Written on: 25/07/2017
I bought an Audi TT and saved several thousand. No problems at all with the transaction. Would use again and recommend highly. Your contract is with Audi or the dealership so you are protected. They were also very informative.
Asked by arrowstreak on 12th May 2016 Report this content
What happens if price of car goes down before delivery?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content brendanmyoung Written on: 13/05/2016
As the price I agreed was such a good discount, I would not expect any change in the contacted deal.
Report this content Hydranger Written on: 13/05/2016
I dont suppose that will happen often, but in my case my initial enquiry/order was placed just days before VW introduced a discount campaign on my particular model. And yes they did reduce the price further, improving the deal. i have used them twice before and have found them very helpful on initial enquiry/ order placement. once I have been contacted by the supplying dealer, this has been totally hassle free also and any changes in spec on my order have been sorted with appropriate discount. PS Your contact at supplying dealer tends to be the fleet/corporate person rather than retail sales person. Recommended
Asked by rtw7756 on 31st August 2015 Report this content
Do I have to take out finance to pay for a new vehicle with them or any dealer? Or can I pay in cash?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (5)
Report this content Luke-C Written on: 01/09/2015
From what I understand, it depends on the make and model of car, some manufacturers offer great deals only if you take there finance, just read the small print when you've found the make and model you want! 
Report this content dna1 Written on: 01/09/2015
The deal I got was dependent on taking out the manufacturer's finance on a PCP contract which was at 0% but included a deposit contribution of £750 so worth taking. If I was paying cash the price was £750 more.
Report this content JohnTheMac Written on: 01/09/2015
The deals depend on the car you choose to buy. However, you don't take finance out through Drive The Deal. Once you've chosen your car all subsequent dealings are direct with the dealer who will be supplying the car. Typically, however, you may find you get a better deal if you take out finance with the dealer, e.g. higher dealer deposit. If you go through the process of selecting a particular model on the Drive The Deal website it clearly states what your option are with regard to finance and what benefits you may get if you take the finance out with the dealer or not. In my case I took out a finance deal on an Audi A6 which allowed me to get a £2250 dealer deposit.
Report this content andygou Written on: 03/09/2015
Drive the Deal put you in touch with their discounting dealer. Once the dealer makes contact with you it is exactly the same as if you walked into the dealership from the street. Payment can generally be done however you want it, cash or finance. However, some prices which DtD quote are only available if you take out a specific finance or PCP package. DtD's quotes do make this pretty clear though - just read the quote carefully!
Report this content Hydranger Written on: 13/05/2016
This depends on the dealer but in my case I was given the option of having VW PCP or HP or a straight cash purchase. Dont think DTD do any finance.. They juggled around the PCP also to minimise Interest on a previous purchase (Wifes Polo) in the end I got offered a better HP from another Finance source but Dealer didn't bat an eyelid about this and sorted it all out for me with a couple of e-mails so all complete a day before collection. VW Touareg R Line 2015
See All Answers
Asked by michaelmcgeoch on 20th January 2015 Report this content
If you get PCP finance from DTD, at the end of the agreed term do you have to return the car to the original dealer that supplied the car (that is several miles away from me) or can I return it to another main dealer?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content Leekatron Written on: 21/01/2015
Drive the deal only broker the deal. I paid my deposit and sorted the Ford finance through the specified Ford dealer. Don't hesitate unless you get a better price elsewhere. The Ford finance came with a £2000 deposit incentive on top of the discounted price.
Asked by AlistairSkakles on 3rd January 2015 Report this content
Do Drive The Deal only do factory orders or can they supply new cars from stock?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (6)
Report this content andygou Written on: 05/01/2015
Drive the Deal do not source cars directly, they only put you in touch with a dealer who is prepared to supply at the discounted price. So if the dealer had a car of the right spec in stock, or could obtain one through their national network, then They should be able to supply immediately. Why not ring Drive the Deal for a chat - they are really helpful I found, and won't force you into anything.
Report this content Hydranger Written on: 05/01/2015
They have full access to vehicles in stock also, so if delivery is your priority then fine, you may get an even bigger saving. I suspect many go for factory orders (as I did) as you are getting a discounted car to the exact specification you require. It is unlikely I will ever order another car through a local dealer or part exchange again.
Report this content Luke-C Written on: 05/01/2015
The answer to the question has already been answered by "andygou"
Report this content JohnTheMac Written on: 05/01/2015
Quite often Drive The Deal will have cars available from dealer stock and are normally found under the Special Deals section on there web site. THe makes/models available under Special Deals will change from week to week. If you use the site to get a quote for a particular make and model then Drive The Deal will email you when Special Offers become available for the cars you've selected quotations for. Alternatively you can just keep an eye on the site to see what sort of Special Deals are available. Special Deal cars will have a predefined spec., i.e. colour, equipment etc and are usually available for immediate delivery.
Report this content reviewexpertuk Written on: 05/01/2015
That would depend on the dealer they put you in touch with. I was given the choice of either but the spec I wanted required factory ordering.
Report this content Rollerdave Written on: 06/01/2015
Ive purchased 2 vehicles from Drive the Deal. The first was already in stock at a Drive the Deal dealer and arrived in a couple of weeks. The second was factory built to my order and took about 10 weeks to arrive. They are a brilliant company to deal with and I would not hesitate to use them again. No pushy sales folk pretending to be your new best mate. They simply quote usually the best discounted rate going and then once agreed, you then deal with the dealer direct.
See All Answers
Asked by Dubai1967 on 19th August 2014 Report this content
After purchase of new car via DTD. What is the position regarding servicing/warranty on the car? If the car develops a fault, does it have to go back to supplying dealer to be rectified which may be several miles from where I live? Or can the car for example be serviced by a local dealer?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (6)
Report this content s80chris Written on: 20/08/2014
It is a manufacturers warranty and any main dealer will be able to resolve. Service at your local main dealer. As with all new cars, to maintain warranty you need to service at main dealers. So no difference. Don't worry, it is just like buying a new car from a main dealer, which main dealer you choose to service is your choice. Hope that helps.
Report this content JohnTheMac Written on: 20/08/2014
In my case I bought and Audi from a dealer on the other side of the country. However, I would tend to agree with the answer from s80chris as I have bought several Audis over the years which have had warranty work carried out by my local dealer even though the car may not have been purchased through them.
Report this content c0deine Written on: 20/08/2014
I bought my car via Drive The Deal. After a couple of months it developed a minor fault with the entertainment system which required a firmware update from the manufacturer. I just took it to my local dealer (not the one that I bought it from via DTD, which was the other side of the country) and it was taken care of under warranty. It's just as if you'd bought the car in the "normal" way, they don't even ask. Looking back I have to say that using Drive The Deal was a great choice. It felt a bit strange committing to doing it, but actually there was nothing unusual - they basically just put you in touch with a dealer that's willing to give you a decent discount and from then on it's as if you'd walked into that dealer and negotiated the discount yourself.
Report this content andygou Written on: 20/08/2014
Absolutely agree with previous answers. Buying through DtD is just like buying through any other dealer - you can subsequently take the car to any franchised dealership for that brand for either warranty or servicing.
Report this content Mariner2 Written on: 21/08/2014
Drive The Deal simply put you in touch with a main dealer who is prepared to sell you a new car at the discount shown on the DtD website, in my car a VW Tiguan. The dealer for me was quite local and I received excellent service and the car was ready for me in eleven weeks instead of the usual twenty two weeks for a new build from Germany. Drive the Deal is the only way to buy a new car. Any VW garage will service my car and undertake any warranty work.
Report this content reviewexpertuk Written on: 24/08/2014
I purchased a seat ibiza through drive the deal. Because they used a seat dealer to source the car, I was able to take it to any seat dealer for service and warranty repairs.
See All Answers
Asked by Sunviv on 26th February 2014 Report this content
I am about to place the order and I am anxious,Especially when reading the dealer is confidential, it feels like I am paying people money that I don't really who they are! Could anyone please kindly tell me after placing the order, will the dealers provide frequent update about the car? Such as it has been dispatched etc. Also I read that the dealer will road drive the car to customer, what is the mileage normally shown then? I dont want to have a new car with 1,000 miles shown already. Thank you so much for your help in advance. 

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (8)
Report this content Town1 Written on: 27/02/2014
Hi The dealers are kept confidential (to protect them from other dealers) but not from you. You will be told who the dealer is along with a contact name at the dealership. I was given updates on delivery every 2 to 3 weeks and car came a week before expected date. You have the option of having a free delivery by road but I chose to pick it up myself as dealer was only about 50 miles from where I live. It was just as if I had ordered directly from that dealership. I expect if they drive it to you it will have that distance on the mileage. Hope this helps.
Report this content Nevis8 Written on: 27/02/2014
Really don't worry. The dealer is kept confidential until you pay the deposit and then you will be introduced to the dealer and deal with them direct. I understand that this slight secrecy is due to the fact that some dealers have cone under pressure from manufactureres for the discounting, and so like to keep it a little under the radar. You will probably have the option to pick the car up from the dealer if you like. I did and they gave me a tank of petrol as they had saved a man/day delivering to me. The only way it would have a thousand miles on the clock is if you lived a thousand miles from the dealer ! ( rather unlikely ) Hope I've calmed your worries - I can't recommend DTD more highly, I found the whole process easy and saved a considerable sum of money.
Report this content PeteSmithChester Written on: 27/02/2014
The dealer is only confidential up to the point where you hit "Purchase". At this point, Drive the Deal pass your details on to the dealer themselves, and the dealer pays Drive the Deal. The dealer will then get in touch with you directly. The reason they don't tell you who the dealer is (I'd guess), is that if you know who they are, you could just go straight to them and say "I know you're a DtD dealer, give me the same price, and you can keep the DtD commission for yourself". At this point, the dealer treats you as if you'd just walked into their showroom, but with the advantage that you'll have paid substantially less. FWIW, we got a DtD quote (New Focus Estate), went to our local dealer, and asked how close they could get, and we got a figure of £900 more expensive than DtD, which oddly enough, was £900 cheaper than their "absolutely lowest price we can go" that we got when we went into the dealer a week earlier without mentioning DtD. We went from a list price of ~£22k to "cheapest we can do is £18200 with all the offers" to DtD price of £16400, and the dealer then managed to get down to £17300, but no further. We'd certainly use them again.
Report this content Hydranger Written on: 27/02/2014
Purchased through Drive the deal twice since 2011 and about to order 3rd car. Finance (if you want it) easily organised through supplying dealer. If you want to change specifications / extras also easily sorted. If you are uncomfortable with Dealer delivering the car (as I was)and it does keep things simple / avoids any issues you may have on handover; then just collect the car yourself from the dealer. I have done this twice and made it a day out on the train; as the car is being collected from the supplying dealer they may make some allowance for this.(I got a free tank of fuel and FOC VW mats for my wifes new Polo). Hassle to collect, No. Pleasant day out and Dealer collected me from Local train station. Thank you DTD.
Report this content s80chris Written on: 27/02/2014
I was anxious too, but for the saving offered over any other method I thought the potential loss of the relatively small deposit was worth the risk. Turns out I needn't have worried as the deposit is not cashed until the order is accepted and confirmed by the end dealer. Communication through the process was faultless and the car arrived at the dealership two weeks earlier. The car was exactly as ordered and brand new - I was worried it would be old model etc. I took the decision to collect the car myself, but if you do have the car delivered, depending where you are, you will have some miles on the clock. I recommend DTD to all my friends and one has since bought through them and they too have had a very positive experience.
Report this content Luke-C Written on: 27/02/2014
I have ordered a few cars now from Drive the Deal, and as far as the delivery mileage is concerned it's just a bit of pot luck, depending on were you live and were the car is sourced from, but I recommended a friend to buy a luxury fully loaded car from Drive the deal and did not want the car coming to him with 280mle on clock so he went down to location with wife on train picked up car and drove home, he also saved £14K for his trouble, but I do believe, if you are on a mileage allowance, they take the mileage of your car when it has arrived at your home and not when it leaves the dealership ( if you are worried about losing a few hundred miles on delivery ) I hope this has assisted or Re assured you that there isn't that much to worry about, and you do have options, 
Report this content itsavvy Written on: 27/02/2014
Agree with other posts that the confidentiality of the dealer name is purely to protect the interests of Drive the Deal. Basically to stop you approaching the dealer directly. Whether the dealer gives constant updates is dependant on the dealer. Typically you will have to chase them, but bear in mind you will probably be dealing with the fleet management side of a large dealership, so the updates may not be as frequent as provided by your average 'private' car salesman. There is minimal risk regarding the payment. You pay a deposit to Drive the Deal on your credit card. The credit card company would reimburse you if a problem occured with that. The dealers identity will be revealed once the order has been placed. The main balance is paid directly to the dealer. Regarding delivery mileage - personally there is no way I would want some unknown person 'running in' my brand new car for the first 300 or whatever miles. In my case the dealer was based in the south so I made the most of a short break, got the train down, stayed overnight and drove the car back myself. Overall I couldn't fault my experience with Drive the Deal or the dealership. I would definitely use the service again.
Report this content Rollerdave Written on: 06/01/2015
Dont worry....no money changes hand until literally the day the car arrives. Shortly after agreeing the deal, the dealer then contacts you direct and then you can check them out. I did and found them to be a very large Ford Dealer, although you are asked not to name them publicily...so I will honour this. The dealer i dealt with then regularly updated me on my factory built car and its progress.
See All Answers
Asked by Olivegrove on 9th February 2014 Report this content
Can you still buy a car if you are retired and a homeowner?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content Kevin_R Written on: 11/02/2014
Drive The Deal find you the best deal. Whether the finance is accepted is down to the dealership you end up going through.
Report this content Town1 Written on: 12/02/2014
I don't see a problem. You are simply buying a car from a dealerships where Drive the deal have found you their best price. If you accept the price you then deal with the dealership after that, i.e the money for the car is transferred and the the car is bought.
questionAnswer