written by ChrisYouell on 27/01/2023
Always bought from Tayna but never again - Halfords for me... This is the first time I have had a problem with a battery but warranty & returns process does not work. Battery kept going flat. Customer Service advised of re-charging with another spare good battery, having borrowed and and done this the battery still went flat following a full charge - even when not connected! I was told to return for test - easier said than done as no couriers will transport car batteries unless you pay for a special service (No help from Tayna with this) Tayna advised that the battery will take a charge so therefore is fine - WHAT A WASTE OF TIME & MONEY - NEVER AGAIN
Click here to buy Car & Motorbike Accessories on Amaonwritten by wilko50 on 23/08/2022
Fitted a varta to my mercedes e class, lasted 18 months, should last years. Contacted company who said "got one year warranty so tough" The mercedes engineer said the battery must be of poor quality and was rated on the equipment as dead. The car does long journeys and is maintained to a very high standard. I would not bother to give tanya my trust again.
Click here to buy Car & Motorbike Accessories on Amaonwritten by Brendan236 on 21/07/2021
Do not purchase online unless you live within walking distance of their shop. I purchased a new battery at a cost just short of £100 in June 2020. Just over a year later it has gone completely flat after the car was unused for 3 weeks. It refuses a charge now and when I contacted 'Tanya Batteries' they weren't interested in my plight, even though I was stranded and unable to drive to work. Their response was to get me running around taking voltage measurements only to say that it was flat and I needed to return it to them for testing................. has anyone ever tried to pack and despatch a car battery! They're quite helpful in that they give you packaging requirements, great if you work in a warehouse. I couldn't even hazard a guess how much P & P would have been to send this recorded delivery from Hampshire. I even offered to fund an independent test at a local garage and send it to them, NOT INTERESTED. If you do manage to post it, and can do without your car for a week or so, just imagine the testing regime at their end that would undoubtedly determine that the battery was healthy hmmmmm
Click here to buy Car & Motorbike Accessories on Amaonwritten by Lyla1980 on 02/12/2020
Ordered a car battery on Monday evening so expected delivery Wednesday. Had message from DPD saying out for delivery, waited in all day and it never showed. Waste of time as it was urgent, why advertise next day delivery whenit`s not true. I have no idea when it`s going to turn up if ever. I will never use them again
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