Do Not Use - they make charges for services you did not have

Click here if this is your business
★★★☆☆
3.0 / 5
55% of users recommend this
Click here if this is your business
  • Value For Money

little1h's review of National Motorhomes - www.nationalmotorhomes.co.uk

★☆☆☆☆

“Do Not Use - they make charges for services you did...”

Written on: 12/12/2019 by little1h (1 review written)

Do Not Use - 2 months after my holiday I do not have a refund of £1250 deposit. They are claiming £100 for emptying a toilet cassette that I had emptied and cleaned, and definately not used only 15 mins before returning to the hire yard. The southampton team were nice, but the admin is incorrect and charging for services they have not o provided. When I tried to discuss they 'chat lines' were terminated mid conversation, and there is no escalation proceedure for complaints. I will be looking into legalities of service and breach of contract. Nursling, Mill Lane, Southampton.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0