Booked in may 2018 3 day break via GROUPON app, good deal but lots of little extras we did not expect but had to add on.Very friendly staff with easy check in and check out at the DURHAM centre.Choice of vans on arrival and good handover with little added help for aged relatives (STEP FOR ENTERING VAN).Liked the interior of van and modern gadgets, took a little time to get used to the fridge settings at it took ages to chill and kept BEEPING when traveling.Overall everything in van that we needed to live for short trip and would do again in near future.Only downside was we thought the diesel millage would be a lot better but that may have been our fault as we did not look into it enough.

Complex online hiring process and ability to compare option and pricing could be better. Reception and walkaround at depot was excellent and the vehicle was brilliant. Pleasure to drive and really straightforward to use even for a novice like me. Extremely clean and well appointed with a few thoughtful extras. Return and handover were also easy and smooth. Excellent family holiday which would love to do again!

Great experience. Some hidden charges you don't find out about until just before hire.Caravan was spotless.lovely helpful staff at pick up centre in byley middlewich.would recommendto anyone who likes to move around and enjoy our country.

We just came back from our holiday, and we want to express how pleased we are with the service provided by the friendly staff from Heathrow, especially the lady in the office as well. Thank you.

We decided to try and hire a motorhome for a long weekend as buying one is a huge financial commitment but was something we were interested in doing. We were not disappointed. We picked up our motorhome from the depot with no problems at all. The staff were very informative as to what we needed to do and how to do it. They were very thorough with the inventory and made sure everything was perfect for us before we left (showing us how to move the beds and how to fit a baby car seat etc). The van was only 1 year old, it felt brand new. Not many miles on the clock and felt lovely to drive. The kitchen area was well equipped with everything we needed for over the weekend (pots, plates, cutlery) it had a large fridge and freezer and was perfect for our short break. We spent 3 lovely days in the Lake District in the motorhome, perfect weather and fab accommodation. Would recommend to friends.

I was looking for a (relatively) inexpensive weekend hire for a motor home, as we had never used one before and wanted to test motorhome vs caravan usage. This company (MotorHomehire) supplied a special deal for the Easter weekend , so we went for it. They appeared to have the size of motor home needed for us (2 adults). The motorhome was new, clean and we were shown where everything went and was, e,g. Emptying the toilet, filling up fresh water, where to plug in the mains elec. connection. We were told about a 'sticking' door handle for the garage and were told 'If you have to prise it open, do it - we won't be bothered about any extra damage here'. Unfortunately, when we got on site and tried to use the TV, it wouldn't get a signal, so we had to talk to each other for 4 days (!!) we also had to go to pubs in the evening. All in all, it was a good experience with an easy booking system.