There is lack of transparency and information given when the loan is being applied for. New information comes to light as we go along which is not the way a good lender should be. All terms and conditions should be properly shown and informed before the loan applied for goes on the platform rather than being given a situation where it is too late to back out or for the borrower to be fully aware of what he is putting his hand into. The methodology of fixed rate platform is still very unclear in terms of the borrower not having the choice and also the rate not being certain and changing within a period of 12-24 hours which does not seem logical. It appears that there is something that is not right or fishy as transparency is totally lacking. It only appears that the there is a push to earning your commission and trying to attract the investor with higher rates rather than getting a fair deal for borrower and lender ( investor)

Called to inquire about a loan for my company that has been established for 2 years now. Just need some cashflow assistance to get to break even. I was told that they only look at helping you out once your company has shown profit for about a year, which makes this no different from the banks, does it? Disappointed, after all the hype that was given on the website, which I feel now is a little deceiving.

I have had a very similar experience to Berkobob. I'm only investing small amounts so don't want to spend a lot of time researching every company, but if you autobid you get the ones that everyone else has rejected. Zopa is much better for small lenders.

While in principle, the idea is fantastic, in practice it has a lot to be desired. You money is tied in for long periods and lent to businesses who seem to have free will when and how they pay. I have lent a fair amount on the platform and the feel good factor from helping UK businesses is great but the money you get back is actually not that fantastic compared to the liquidity of it. The headline rate is 9%, but once you take into consideration; bad debt, fees and tax, its more like 4%. 4% is still great but then remember your money is tied for 3 to 5 years. The secondary market helps but as it is an open market everyone is competing to get the best rates hence its difficult to re sell and retain profit due to sales charges. In summary, not bad, not great, could be better but at least someone is trying.