refused to take cash!

Santander Business Bank Account
★☆☆☆☆
1.1
9.0% of users recommend this
  • Customer service

  • Value For Money

okSlaughter474's review of Santander Business Bank Account

“refused to take cash! ”

★☆☆☆☆

written by okSlaughter474 on 21/05/2014

Just opened a new business account with the Poole branch transferred from Barclays. Tried to pay in substantial amount of cash over the counter and They refused to take it despite there bring NO one else in the bank I.e. zero queue!. Was made to feel dirty and unworthy and told to pay it into a machine near the open front door in full view of passing pedestrians! No envelopes available. Dreadful. The worst piece of customer service I have ever encountered of ANY service industry in 40 years. No wonder Sander have the lowest customer satisfaction rating of any bank. Changed from Barclays to save on charges but wish I had stayed put now.

  • Customer service

  • 0 - 6 Months

    Banked with company

  • Value For Money

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