Constant & unresolved problems.

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Co-operative Bank Business Bank Account
★☆☆☆☆
1.4
From 88 reviews
13.0% of users recommend this

  • Customer service

  • Value For Money

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Guest's review of Co-operative Bank Business Bank Account

“Constant & unresolved problems.”

★☆☆☆☆

written by on 01/12/2013

I run a small Community Interest Company and have a Coop Account to service that business. Coop operate a weekday only service, I do most of my banking at the weekend. For the last three weekends I have been unable to access my account - there has been explanation why this is so. As a result I have had to take time of work on money, go through the lengthy sercurity checks to speak to CS only to find they have no idea why my account is blocked. The telephone banking service is cumbersome and unhelpful. This all contrasts very strongly will my Coop Personal Accounts. I plan to close this account and take my business elsewhere asap!

  • Customer service

  • 1 year and over

    Banked with company

  • Value For Money

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